Quality Improvement Analyst

Location: Delray Beach, FL (Onsite)

About the role

The Quality Improvement (QI) Data Analyst is responsible for gathering, analyzing, and troubleshooting data to support reporting, operational performance, and continuous process improvement. This role works closely with internal teams and leadership to ensure data accuracy and deliver actionable insights. The ideal candidate is curious, enjoys solving problems, is detail oriented, enjoys working with data & reporting, and is motivated to grow and learn.

Responsibilities

• Collect, analyze, and validate data from multiple systems for reporting and decision-making
• Troubleshoot data issues, identify discrepancies, and determine root causes
• Consolidate and submit data to state agencies, funders, and internal stakeholders
• Build and maintain databases, reports, and tools (Access, Excel, SQL, VBA) to improve efficiency
• Support and improve workflows by automating manual processes
• Maintain SharePoint resources and data documentation
• Partner with departments and IT to support reporting, audits, and improvement initiatives
• Participate in Quality Improvement projects, meetings, and reporting activities
• Train staff and support adoption of improved processes and systems

Requirements

• Exposure to SQL (basic queries), Microsoft Access, Excel (VLOOKUPs, Pivot Tables; Macros/VBA preferred), SharePoint, Word, PowerPoint, Outlook
• Strong analytical and problem-solving skills
• Experience gathering, understanding, and validating data across systems
• Excellent communication skills, including working with executive-level stakeholders
• Self-starter who takes initiative, asks thoughtful questions, and adapts quickly

Preferred Qualifications

• Experience in mental or behavioral health industry
• Familiarity with government or state reporting requirements
• Experience with Credible (EHR system) or Carisk (state reporting system)

Benefits

• Medical, dental, and vision coverage
• Retirement Plan with 3% employer match
• 3 weeks Paid Time Off (PTO)

Pay

$50,000–60,000 per year