Quality Engineering Manager

About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: As our Quality Engineering Manager, you will own quality strategy across our Storefront, Internal Apps, and Mobile apps. You will lead a team of QA engineers, mentor them toward stronger technical and strategic practice, and partner with engineering, product, and design leaders to define how Comfrt approaches quality. We have a QA foundation in place, and this is a chance to build on it. We are looking for a highly technical leader who can set direction and stay close enough to the work to credibly guide it, across React-based web frontends, React Native mobile apps, and a serverless microservices backend on AWS. Responsibilities: Strategy & Leadership Define and drive QA strategy across the Storefront, Internal Apps, and Mobile pods, formalizing our practices into clear, documented standards, processes, and ownershipEstablish quality standards, including release readiness criteria, severity guidelines, and test coverage expectationsPartner with engineering, product, and design leaders to embed quality into planning, development, and releaseDefine and report on quality metrics, and use them to guide priorities Team Management & Mentorship Manage, coach, and develop QA engineersMentor the team on test design, automation, accessibility, and effective use of AI tools Tooling & Process Evaluate and select QA tooling, including test management and bug tracking platforms, and lead its rolloutOwn test planning, test case, and regression processes across all pods Hands-On Quality Engineering Contribute to and review automated test suites using Playwright and TypeScriptGuide API and integration testing for our serverless backend on AWSPartner with engineers on testing our headless, React-based storefront and web applicationsDrive accessibility testing against WCAG 2.2 AA across web and mobileStep in on complex or high-risk testing and release validation as needed Qualifications: 7–10 years of experience in Quality Assurance or Software Testing within a web, mobile, or digital product environment2+ years of experience leading, managing, or formally mentoring QA engineersDemonstrated experience defining QA strategy and maturing QA processesStrong technical background, with proficiency in TypeScript and the ability to read, review, and write code alongside engineersHands-on experience with test automation using Playwright and TypeScript, or similarWorking knowledge of React and how modern web applications are built, rendered, and deployedHands-on experience testing headless or composable eCommerce architectures (experience limited to Liquid theme-based storefronts is not a substitute)Basic understanding of AWS and serverless, microservices-based architecturesSolid understanding of manual testing methodologies and test case designExperience writing and executing API tests, including REST and GraphQLExperience with test management platforms and bug tracking toolsExperience with accessibility testing against WCAG 2.2 AAExperience using AI tools to accelerate test development and QA workflowsExcellent communication skills, with the ability to influence engineering, product, and design leaders Nice to Have: Experience building or maturing a QA function at a high-growth companyExperience testing Shopify-powered eCommerce experiencesExperience testing React Native applications and with mobile automation frameworks such as Maestro, Detox, or AppiumExperience testing gamified product features such as streaks, progression systems, or reward logicFamiliarity with CI/CD pipelines and integrating automated tests into deployment workflowsBachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience Why Join Comfrt? Be part of a purpose-driven company that's shaping the future of comfort and mental wellness.Work in a supportive, creative environment where your ideas and growth are valued.Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products! Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment. Comfort is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.