Quality Engineer Manager

About the role

As a Quality Engineering Manager at Trebor International, you will be responsible for ensuring that our products and services meet the highest quality standards and customer requirements. You will directly communicate and support the Mission, Vision and Values of IDEX and Trebor International. You will lead a multifaceted engineering and technician team that is responsible for implementing and maintaining a comprehensive quality management system.

Responsibilities

• Managing a robust ISO 9001 compliant quality management system in compliance with industry standards and regulations, and developing quality policies and procedures to ensure consistent product quality and customer satisfaction.
• Managing continuous improvement of the quality management system through audits and reviews to ensure the business is audit ready at all times.
• Leading the Quality team, managing supply chain quality requirements and driving internal quality standards, procedures, and best practices.
• Managing the customer quality feedback system, using RCCA techniques and use the analysis to actively drive improvement to processes to prevent reoccurrence.
• Onboarding and developing suppliers, conducting external supply chain audits, monitoring supplier performance trends, and utilizing SCARs to drive resolution to nonconformances.
• Leading teams to identify process inefficiencies and areas for improvement in product quality and fostering a culture of quality awareness and continuous improvement among the workforce.
• Meeting or exceeding internal and external customer needs through active participation in policy making, strategic business planning, implementation of plans and direct customer contact.
• Coaching, training and supporting team members by setting an example of excellence in attitude, teamwork and performance, integrating total quality management and providing positive training and encouragement.
• Representing management with all stakeholders, including customers and suppliers, and providing timely and quality communication to all stakeholders.
• Evaluate current business processes to identify areas of improvement and opportunities for advancement.
• Manage the creation of clear, well-written technical support documentation and internal processes.
• Lead or participate in special projects and assignments, as directed, at both the corporate and local level.
• Keep abreast of changing industry standards (SEMI F57, etc.) and oversee compliance work.
• Identify and hire qualified engineering or technician candidates.

Requirements

• Bachelor's degree in Quality Management or Industrial Engineering is preferred; other technical degrees or equivalent industry experience will be considered based on relevance to the role.
• 5+ years of hands-on engineering experience in quality management systems with a strong knowledge of quality management standards, methodologies, and tools.
• Proven experience as a Senior Quality Engineer, or in a similar quality assurance role, with customer issue resolution expertise.
• Extensive experience with inspection tooling, calibrations, and effective risk assessments.
• Proven track record, demonstrated by a progressive level of growth in responsibility, including formal or informal experience leading teams.
• Certification in quality management (e.g., Six Sigma, ASQ Certified Manager of Quality/Organizational Excellence) is preferred.

Qualifications

• Ability to lift and carry up to 40 pounds, movement within an office complex and in the field.
• Excellent oral, written, and interpersonal skills required.
• Visual acuity needed for close detail work and computer use.
• Significant domestic and international travel may be required; travel environments will vary with exposure to industrial environments and geographic region.

Benefits

• Relocation is not provided for this position.

Pay

• Compensation is competitive and commensurate with experience.

Schedule

• The schedule is flexible and may vary based on project demands and business needs.

Skills

• Strong written and verbal communication skills, including the ability to present technical content and interact with internal teams, external partners, and customers.
• Proficiency in leading root cause analysis (e.g., 8D, 5 Whys), CAPA, and cross-functional issue resolution.
• Knowledge of industry standards and regulations (e.g., SEMI F57).

Company Information

• IDEX is an Equal Opportunity Employer.
• IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.