Quality Engineer III

New Product Development and New Material/Process Qualification

• Review and control qualification and development activities as it relates to new products, new processes and process changes.
• Responsible for one of the product verticals/categories and lead quality deliverables throughout product lifecycles.
• Work with new product development team to ensure that new product introductions are launched on time and on specifications with respect to Igloo quality requirements, industry standards, and customer quality needs.
• Lead efforts to follow through post new product launch activities to ensure quality targets are met.
• Conduct and document PPAP for the new product development.

Manufacturing Support

• Provide Quality Engineering Support to manufacturing 24/7.
• Investigate and conduct root cause analysis, develop action plan and implement corrective actions for major quality excursions and other major manufacturing issues.

Quality Management System

• Develop and update procedures, WI, SOPs, forms, inspection and testing standards to standardize and streamline processes.
• Lead the efforts for quality related corrective and preventive actions.
• Develop and lead quality improvement projects utilizing Six Sigma tools including poke-yokes, DOE analysis, Time Studies, ROI analysis, FMEA, Control plans, problem solving, MSA, and 8D etc.
• Drive process improvement through the use of quality tools and quality management system to identify improvement needs, work with a cross functional team to drive execution of key quality initiatives.

Continual Improvement and Data Analysis

• Drive improvements for inspection and testing method and equipment.
• Review and analyze statistical data to identify opportunities for improvements.

Hands-on Quality Testing

• Perform product inspection and testing as assigned to support the needs from engineering, manufacturing and marketing.
• Develop testing plan and technical reports summarizing investigations, qualifications, and experiments as required.

Field Returns and Warranty Support

• Provide engineering support for field returns and communicate routinely with Internal functions and external customer representative on QA related matters.

Training

• Mentor Quality Champions in quality principles.
• Lead efforts for quality management system training.

Minimum Requirements and Qualifications

• Education: Bachelor’s degree in engineering (Mechanical or Industrial or related).
• Experience: Minimum three (3) years in a manufacturing/quality environment.
• Experience: Minimum three (3) years in product quality in a cross-functional NPD setup.
• English language skills: Able to read, write, speak and comprehend English.
• Math skills: Able to add, subtract, multiply and divide.

Physical Demands

• Manufacturing and office environment.
• Work environment: Warehouse is hot and humid in summer months, cold in winter months.

Preferred Qualifications

• Working Knowledge of Six Sigma Processes.
• ISO 9001 experience in auditing and implementing.
• Supplier Quality Background.
• Lean Manufacturing experience.

Skills, Competencies & Characteristics

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Equal Opportunities

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking. Igloo is committed to providing equal opportunities for everyone regardless of personal factors such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities.