Quality Engineer (Automation & UAT)

About the role

We are seeking a Quality Engineer (Automation & UAT) to help ensure the reliability, scalability, and overall quality of our internal and customer-facing software systems. This role is a hands-on engineering position with a strong emphasis on test automation, regression coverage, and end-to-end business process validation.

Essential Functions

• Design, implement, and maintain automated test suites (UI, API, and/or integration-level) to support regression and release validation.
• Identify opportunities to replace manual UAT test cases with automated coverage over time.
• Collaborate with development teams to improve testability of applications and integrations.
• Contribute to establishing and refining quality engineering standards, tools, and best practices.
• Develop and execute UAT test plans and scenarios based on business requirements, system designs, and real-world operational workflows.
• Validate end-to-end business processes across interconnected systems to ensure solutions meet user needs and operational expectations.
• Partner with business stakeholders to confirm readiness for production releases and participate in go/no-go decisions.
• Identify, document, track, and help triage defects using tools such as Jira or similar systems.
• Work closely with developers, QA partners, and project managers to ensure defects are clearly understood and resolved efficiently.
• Provide clear, concise testing status and risk assessments to stakeholders.
• Continuously evaluate and improve test coverage, test efficiency, and overall release quality.
• Quickly learn proprietary systems and complex workflows to ensure comprehensive testing coverage.
• Support the evolution of testing practices as systems, integrations, and scale grow.

Highly Desirable Skillsets

• Experience in aviation, transportation, logistics, or other operationally complex or regulated environments.
• Exposure to Agile and Waterfall development methodologies.
• Experience testing integrated systems (e.g., APIs, data flows, third-party platforms).
• ISTQB or similar testing certification.
• Interest in growing toward broader quality engineering or automation ownership.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience).
• 3–6 years of experience in QA, test engineering, UAT, or automation-focused testing roles.
• Hands-on experience with test automation tools or frameworks (e.g., Selenium, Cucumber, Playwright, Cypress, API testing tools, or similar).
• Experience executing and supporting UAT and end-to-end workflow testing in collaboration with business users.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent written and verbal communication skills, with strong attention to documentation.
• Familiarity with defect tracking and test management tools (e.g., Jira, Azure DevOps, HP ALM, or equivalent).

Physical Requirements

• Ability to lift / push or pull, greater than or equal to 15 lbs.
• Available to work weekends, holidays, and provide after-hours accessibility to personnel and leadership.
• Ability to communicate effectively on the phone and in meetings (in person or virtual)
• Ability to use to operate a computer keyboard, mouse, and standard office equipment

Benefits

• Comprehensive health and voluntary insurance plans
• Retailer plan with company match
• Paid time off
• Standby travel on select Tradewind Aviation scheduled flights
• Discounted standby travel benefits on numerous major and regional US and international airlines
• A rewarding career path with opportunities for growth and advancement throughout the organization