Quality Engineer
PICA Manufacturing Solutions · Salem, NH · Today
On-siteQuality AssuranceFull-time
Responsibilities
- Product & Manufacturing Quality Review
- customer specifications, fabrication drawings, engineering documentation, and process requirements
- Support new product introduction (NPI) activities to ensure quality requirements are incorporated into manufacturing
- Develop inspection plans, work instructions, quality checklists, and process documentation
- Analyze manufacturing yields, scrap, defects, and process capability to identify improvement opportunities
- Partner with Manufacturing and Engineering to implement process improvements
- Customer & Supplier Quality
- Manage customer complaints, RMAs, SCARs, CARs, and internal corrective actions
- Lead root cause investigations using structured problem-solving methodologies (5 Why, Fishbone, 8D, etc.)
- Interface with customers regarding quality concerns and corrective actions
- Work with suppliers to improve quality performance, including PPAP, FAIRs, capability studies, and supplier corrective actions
- Quality Systems
- Aid in maintaining compliance with ISO 9001:2015 and ISO 13485 and customer quality requirements
- Support internal audits and external certification audits
- Maintain quality metrics and prepare management reports
- Aid in document control and continuous improvement of the Quality Management System
- Continuous Improvement Lead
- CAPA activities
- Participate in Lean and Six Sigma initiatives
- Develop and monitor KPIs related to quality performance
- Drive continual improvement projects across manufacturing operations
Qualifications
- Bachelor's degree in Engineering, Manufacturing, Quality, or a related technical discipline preferred
- 2+ years of Quality Engineering experience in electronics manufacturing, PCB assembly, contract manufacturing, or a related manufacturing environment
- Experience with IPC standards preferred
- Familiarity with IPC-A-610, IPC J-STD-001, IPC-6012, IPC-2221, IPC-2222, and IPC-7711/7721 preferred