Quality Culture Program Lead — Pharmaceutical (Hybrid — Indianapolis, IN) Contract with Possible Extension

Our Fortune 500 Pharmaceutical client is seeking an experienced Quality Culture Program Lead to drive the execution and continuous advancement of an enterprise-wide Quality Culture program.

About the role

This role leads four cross-functional workstreams focused on assessment strategy, action planning, stakeholder engagement, and education, ensuring alignment with the organization's global quality objectives. The ideal candidate is a senior consulting professional who can balance strategic program leadership with hands-on execution, leveraging data-driven insights to strengthen quality behaviors and foster sustainable culture transformation.

Responsibilities

• Program Leadership & Execution
  • Lead and coordinate four Quality Culture workstreams, ensuring priorities, timelines, and deliverables align with overall program objectives.
  • Translate strategic goals into actionable workplans, milestones, and measurable outcomes.
  • Monitor progress, remove barriers, and maintain momentum across multiple concurrent initiatives.
  • Provide hands-on support to develop deliverables and solve operational challenges as needed.
  • Partner across Global Quality, Manufacturing, Operations, HR, Communications, and other cross-functional groups.
• Quality Culture Assessment & Continuous Improvement
  • Support the standardization and digitization of Quality Culture assessment methodologies to enable a consistent global approach.
  • Develop and enhance tools to assess Quality Culture maturity and measure program effectiveness.
  • Analyze assessment results to identify trends, root causes, and improvement opportunities.
  • Develop practical remediation plans and recommend actions to improve Quality Culture across sites.
  • Support the continued evolution of an already established Quality Culture program.
• Action Planning & Governance
  • Partner with the Quality Culture Community of Practice (CoP) to standardize site action planning processes.
  • Track implementation progress, ensure follow-through, and promote accountability.
  • Facilitate the sharing of best practices and lessons learned across sites to drive continuous improvement.
  • Create and manage Excel dashboards to support program tracking, reporting, and visibility.
• Stakeholder Engagement, Communication & Education
  • Communicate Quality Culture principles, assessment expectations, and improvement strategies to diverse stakeholder groups.
  • Educate leaders and site teams on the relationship between Quality Culture, quality outcomes, and Cost of Quality.
  • Develop and deliver communication materials, learning resources, and awareness initiatives to strengthen Quality Culture adoption.
• Global Collaboration & Culture Transformation
  • Collaborate with global quality leaders, site teams, cross-functional partners, and communications teams to drive enterprise-wide adoption.
  • Support global engagement initiatives, including World Quality Day, recognition programs, storytelling, and success-sharing activities.
  • Promote a culture of transparency, accountability, risk-based decision-making, and continuous improvement across the organization.

Requirements

• Bachelor's degree in Life Sciences, Engineering, Quality, Business, Organizational Development, or a related field.
• Approximately 15 years of relevant professional experience is ideal.
• Significant experience leading complex, enterprise-wide transformation or consulting initiatives within life sciences, pharmaceutical, medical device, or other highly regulated industries, with a focus on Quality Culture.
• Demonstrated experience in Quality Culture, organizational change, quality management, or continuous improvement programs.
• Understanding of Quality Culture and Cost of Quality.
• Strong program and project management skills with experience leading multiple concurrent workstreams.
• Proven ability to influence cross-functional stakeholders without direct authority and drive execution across global teams.
• Strong analytical skills with experience interpreting assessment data, identifying trends, and developing actionable improvement plans.
• Experience creating and managing Excel dashboards.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving environment.
• Power BI experience is a plus.

Schedule

Full-time, hybrid (2-3 days onsite per week) in Indianapolis, IN. Estimated contract length: ~6 months with possible extension. Start date: ASAP.