Quality Coordinator

DMC Sinai-Grace Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

About the role

Under limited direction and according to established company policies and/or industry practice, provides hospital-wide coordination, leadership, and expertise in quality improvement programs. Identifies opportunities for performance improvement and involves appropriate personnel. Develops, tests, and implements techniques for decision support to provide DMC clinicians with information for improving clinical, functional, operational service, and cost outcomes. Assists clinicians in understanding measurement for improvement purposes. Coordinates staff support for medical peer reviews.

Establishes and maintains contact with internal DMC resources as well as external agencies that deal with quality improvement. Develops and implements strategies to ensure the hospital achieves standards of the DMC and external agencies such as JCAHO. Provides technical advice and assistance to physicians, clinical and administrative management, and/or staff regarding quality improvement measures, measurement methodology, and the appropriateness or effectiveness of various improvement techniques.

Supports activities of local committees such as LPICC, for JCAHO and other required data tracking and/or quality improvement activities, and provides expertise as needed. Facilitates and ensures the development of clinical pathways, order sets, and other tools for improving quality of care. Collaborates with physicians and other healthcare professionals across functional teams, both locally and at a system level. Conducts special studies, prepares reports, and tracks measurements as needed. Provides guidance and supervision to support staff in quality improvement.

Monitors activities for and ensures compliance with laws, government regulations, JCAHO requirements, and DMC policies. As directed, implements external and internal audit recommendations. Ensures hospital departments achieve objectives for diversity of their suppliers.

Requirements

• Bachelor’s degree in Nursing, Health Services Administration, Operations Analysis, Business Administration, or related field, or the equivalent combination of education and/or experience. Master’s degree preferred.
• Three years of experience in healthcare, quality management, and the application of continuous improvement methodologies, tools, standards, and guidelines.
• Experience providing clinical patient care in a hospital setting as a nurse, therapist, technician, etc., strongly preferred.

Benefits

At Tenet Healthcare, we offer a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, auto & home insurance

About the employer

DMC Sinai-Grace Hospital is DMC’s largest hospital, offering a comprehensive heart center, cancer care, gerontology, emergency medicine, obstetrics/gynecology, and cosmetic services. Sinai-Grace’s joint replacement program features a revolutionary minimally invasive knee and hip replacement surgery that attracts patients from all over the country. Sinai-Grace operates more than 21 outpatient care sites and ambulatory surgery centers throughout Wayne and Oakland Counties and is one of 10 hospitals in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation.

Full-time, day shift at DMC Sinai-Grace Hospital in Detroit, Michigan.