Quality Control Technician

QC Lab and Process Management

• Knowledge of work instructions, procedures, and calibration of QC instrumentation referenced in the LATICRETE Quality Control Manual.
• Ensures all lab testing results are filed all the Quality Control test data and enter pertinent information (CofAs) into the computer database (JDE).
• Ensures QC testing samples are obtained according to the Quality Requirements testing Level (Work Instruction 9.1.36) and maintain a storage system for retained samples.
• Maintains (G)ood (L)aboratory (P)ractices.
• Responsible for the entry of test results in the QC tracking system and the crosscheck of records.
• Has basic knowledge of 5S and can assist in training new employees.
• Orders supplies for the QC lab and ensures the QC data-up system is maintained and updated daily.
• Aids in communications with production personnel to provide a smooth, efficient production flow of quality products, as needed.
• Ensures all QC instruments meet calibration requirements listed in the calibration work instructions.
• Works with team members to identify improved methods of QC analysis and/or new QC lab equipment to improve lab efficiencies.
• Ensures that all CoA's, MSDS, Calibration/Verification, meet ISO 9001 traceability.
• Completes and distributes all forms in accordance with the work instructions in the Q.C. Manual.
• Supports the root cause analysis investigation of nonconforming product.
• Test and report on all Field Test complaints filed by technical services.
• Has the ability to provide improvements for QC lab workflow, testing, and other QC related activities.
• Compare all C of A’s against the Master C of A to determine acceptance or rejection and enter all pertinent data into the computer system.
• Data Collection and Data Analysis (20%): Demonstrates problem solver abilities, while communicating with superiors with appropriate solutions in a timely and efficient manner.

Data Collection and Data Analysis

• Computer Skills: Strong knowledge of Microsoft Office (Word, Excel) and Outlook; and ability to present technical data to QC team, business leaders and others as needed.
• Team Cooperation – lead the LATICRETE core values by maintaining a positive, cooperative, and professional attitude with all LATICRETE Employees and all customers.
• Supports the root cause analysis investigation of nonconforming product.

Required Skills & Qualifications

• Education and Experience: Associates Degree in science or engineering or 3-5 years of QC laboratory experience.
• Specialized Skills and Experience: Computer Skills: Strong knowledge of Microsoft Office (Word, Excel) and Outlook; and ability to present technical data to QC team, business leaders and others as needed.
• Excellent organization skills, ability to manage multiple projects with competing priorities.
• Good verbal, written, and math skills.
• Strong analytical and problem solving skill.
• Organized and meticulous.
• Possess the ability to roll-up the sleeves and execute daily QC responsibilities as required.
• May have strong technical knowledge or ability to leverage knowledge of chemistry in the following area(s): cementitious chemistry, epoxy liquids, latex, and/or any LATICRETE product lines.
• Demonstrated ability to provide improvements for QC lab workflow, testing, and other QC related activities – provide evidence of projects led.
• Compare all C of A’s against the Master C of A to determine acceptance or rejection and enter all pertinent data into the computer system.
• Ensures all QA requirements are met by the QC lab.