Quality Control Technician

Description

The QC/QA Lead – Custodial/Landscape provides oversight and management of custodial and landscape O&M quality assurance functions in large facilities. This role sets standards, develops processes, and ensures compliance with service contracts and best practices.

Quality Program Leadership

• Develop, implement, and manage QC/QA programs for custodial and landscape operations.
• Prepare and maintain method statements and documentation.

Compliance & Process Improvement

• Oversee compliance with cleaning and landscaping standards.
• Audit and evaluate performance; implement corrective actions.

Reporting

• Maintain clear documentation of audits, corrective actions, and team performance.

Working Conditions

• Role is split between office work and on-site facility inspections.
• Occasional after-hours oversight.

Physical Requirements

• Must be able to inspect facility interior/exterior environments.

Requirements

• Secret Clearance required.
• Bachelor’s degree in a facilities management discipline.
• Minimum fifteen (15) years in major industrial or construction project QC/QA roles.
• Minimum five (5) years as a QC/QA Lead.
• In-depth knowledge of custodial and landscape O&M standards.