Quality Control Technician - 2nd shift - Monday - Friday 3pm - 11:30pm

Full-time position on the 2nd shift (Monday–Friday, 3:00 PM–11:30 PM) with overtime as required. Base wage is $19.00/hour plus a $1.50 shift differential when applicable.

About the role

Ensure daily assigned Value-Added work orders meet productivity goals, quality requirements, and customer expectations by performing timely, periodic checks during production and documenting audit results.

Values and business practices

• Customer First – Deliver on promises with a positive attitude
• Treat everyone with respect and dignity
• Operate with high business ethics
• Act as a good corporate citizen
• Value professional relationships
• Foster a “Continuous Improvement Culture”
• Commit to employee and facility safety
• Expect all employees, customers, and vendors to perform in ways that ensure long-term success

Company expectations

• Flexibility: Work hours needed to support business goals (including overtime, weekends, and holidays); remain open-minded and multi-task effectively.
• Reliability: Be present, punctual, and prepared; complete work accurately and consistently; schedule time off in advance.
• Attitude: Maintain a “Whatever It Takes” mindset; live company values and inspire others.
• Willingness to Learn: Approach new tasks with interest; adapt as job requirements change.
• Initiative: Seek additional work when tasks are complete; go above and beyond; participate in pre-shift and department meetings; maintain clean work areas.
• Quality of Work: Maintain high standards despite deadlines; produce accurate, thorough, and professional work; follow “Only Handle It Once” (OHIO) principles.
• Follows Directions: Adhere to all written and verbal instructions from management.
• Communication: Share information professionally and factually; report all issues to supervisors.
• Appearance: Dress according to established dress code guidelines.
• Safety: Follow all safety rules and guidelines; report unsafe conditions or conduct immediately.

Responsibilities

• Productivity:
  • Meet established hourly production standards and escalate issues per SOP.
  • Review and understand customer work instructions before starting orders.
  • Update visual goal charts hourly, if applicable.
  • Understand machine operating procedures.
• Inspections:
  • Have a good working knowledge of assigned production lines and processes.
  • Monitor hourly production progress via goal boards or established metrics.
  • Follow Standard Operating Procedures (SOP) and customer work instructions for date coding, expiration dates, and packaging quality.
  • Document all production inspections at appointed intervals using established forms.
  • Ensure inspections are accurate and thorough; alert management to non-conformance issues immediately.
• Initiative:
• Report personnel, productivity, or safety issues immediately.
• Submit Value Add Inspection forms at the end of each shift.
• Make recommendations to improve daily process efficiency.
• Safety:
  • Understand all machine operating procedures.
  • Report incidents, accidents, or unsafe acts immediately.
  • Promote safety awareness and provide safety suggestions.
  • Maintain a clean and organized work area.
  • Ensure all safety guards are in place on equipment.
  • Follow all safety policies, practices, and SOPs.
• Quality:
  • Perform visual inspections for carton formation, date coding, packaging quality, expiration dates, product correctness, damage-free products, pallet build formation, machine wrap, and pallet label application.
  • Follow established inspection protocols.
  • Conduct initial product inspections at the start of every new production run.
  • Perform periodic interval inspections as designated by management.
  • Ensure all documentation is accurate, legible, and complete, including non-conformances, times, initials, and dates.
  • File completed documents at the end of each shift.
• Documentation:
  • Accurately complete all associated paperwork, including customer-required documentation, Production Reports, and Production Audits.
• General:
  • Live the company’s stated values.
  • Provide timely, informative, and professional responses to emails and phone calls.
  • Maintain professionalism in all communications and meetings with customers and coworkers.
  • Assist others as directed by management.

Requirements

• Ability to document and record findings legibly and in a timely manner.
• Ability to provide work direction and motivate the workforce to achieve daily goals.
• Basic arithmetic, reading, and writing skills.
• Basic mechanical aptitude.
• Ability to work in a non-climate-controlled environment.
• Experience or willingness to receive training in food safety.
• Ability to lift up to 50 lbs., sit, stand, and walk for extended periods.
• Ability to twist, stoop, squat, and reach above shoulder level.
• Ability to push, pull, remove, and place products in various configurations using fingers, hands, and arms.

Pay

$19.00/hourly plus a $1.50 shift differential when applicable.

Schedule

2nd shift: Monday–Friday, 3:00 PM–11:30 PM, with overtime as required.