Quality Control Supervisor

About the role

This Quality Control Supervisor role is a full-time, exempt position working Monday–Friday, 5:00 AM–2:00 PM. Every third weekend, on-call coverage is required; physical presence at the facility may be necessary, and compensatory time off will be provided as needed.

Responsibilities

• Develop, implement, and monitor plant quality programs and procedures to ensure compliance with corporate policies, regulatory, and customer requirements.
• Evaluate processes and recommend improvements to enhance quality, equipment performance, labor utilization, and product quality.
• Maintain current FSQA programs to ensure compliance with regulatory and internal standards.
• Prepare and administer training for plant employees and management on GMPs, allergens, food safety, quality systems, record keeping, and other key quality elements.
• Ensure timely and accurate monitoring and verification of control points and completion of required documentation, including CCPs, PCs, CQPs, HACCP, and Food Safety Plans.
• Perform pre-shipment reviews and release of finished product.
• Support sanitation and production staff to ensure adherence to master sanitation programs.
• Oversee and coordinate environmental monitoring programs.
• Support the Food Safety and Quality Assurance Manager and plant management to maintain high-quality products and strong food safety performance.
• Identify and coordinate resolution of production-related quality issues; investigate root cause and implement corrective actions for customer complaints and out-of-spec products, including downgrades and reclassifications.
• Review and report quality metrics in cross-functional meetings; support process improvement initiatives.
• Act as a technical resource for production and quality inquiries; assist with problem-solving processes.
• Participate in cross-functional teams to drive continuous improvement in processes, methods, productivity, GMPs, and quality while reducing costs.
• Perform trace exercises and mock recalls on all materials (packaging, raw ingredients, finished products).
• Lead sensory and retain programs, including finished product and raw ingredient evaluations, and product functionality and organoleptic assessments.
• Serve as backup to the Food Safety and Quality Assurance Manager, Laboratory Supervisor, and/or Laboratory Technicians.
• Participate in internal, customer, and regulatory agency visits and audits, including accompanying visitors and accommodating requests.
• Maintain SQF certification and compliance for the plant, laboratory, testing equipment, and laboratory technicians as needed.
• Hold and maintain SQF Practitioner, PCQI, and other relevant certifications; serve as the Preventive Controls Qualified Individual (PCQI) for final review of FSMA and regulatory documents.
• Perform internal food safety and quality audits per the SQF program to ensure compliance with company standards.

Requirements

• 3–5 years of experience in dairy or food manufacturing in quality, food safety, food facility auditing, or a related discipline.
• Strong attention to detail and ability to work accurately and efficiently.
• Strong leadership, communication, and problem-solving skills.
• Ability to interact and communicate effectively with cross-functional teams and all levels of the organization.

Preferred Qualifications

• Associate degree in Biology, Microbiology, Chemistry, Food Science, or a related field, or equivalent experience.
• Experience in QA/QC or laboratory roles within a food manufacturing environment.
• General knowledge of GMPs, quality systems, and/or good laboratory practices.
• HACCP Certified, PCQI, and/or SQF Practitioner (preferred but not required).
• Comprehensive knowledge of HACCP and FDA food safety regulations.

Benefits

• Medical, Dental, and Vision Insurance with flexible coverage options
• 401(k) Retirement Plan with 100% company match on up to 8% of contributions
• Generous Paid Time Off starting at 200 hours (pro-rated for first year)
• 10 Paid Holidays
• Paid Parental Leave (6 weeks fully paid)
• Health Savings Account (HSA) with high-deductible health plan election
• Flexible Spending Accounts (FSA) for medical and dependent care expenses
• Life and Disability Insurance
• Daily Pay Option to access earnings as needed
• Employee Assistance Program (EAP) for confidential support
• Referral Program to earn rewards for bringing great talent to the team