Quality Control Specialist (Day Shift)

About the role

Hims & Hers is seeking an experienced Quality Control Specialist to join our Quality Unit located in New Albany, Ohio. The position of Quality Specialist will focus on driving continuous improvement efforts that benefit and delight the Hims customer. We are looking for a highly motivated individual to help support and report to the Quality Control Manager.

Responsibilities

• Perform in-process and post-production quality checks, including testing, assessing products in the compounding suites ("shop floor") to ensure product acceptability.
• Perform line clearance, where applicable.
• Perform AQLs during the visual inspection process.
• Provide reports and trending data to QA management.
• Support departments in reporting, handling, and escalating investigations.
• Aid in external manufacturer non-conformance investigations to improve Quality processes.
• Manage product retain samples.
• Support change control system to provide improvement solutions.
• Support quality processes in the pharmacy – including inspections, pH meters and scale checks, non-conformance/deviation/complaint investigations, implement corrective action activities, training activities, etc.
• Document & review of records: SOP generation, batch record review, COA acceptance, USP monographs, etc.
• Recommend training needs, provide reports to QC Manager and Lead Pharmacist to ensure compliance with quality standards.
• Assist with incoming raw material inspections, as needed per the guidelines for collection, testing, and reporting quality data.
• Aid in drafting SOPs and protocols to follow internal global policies, USP and other applicable regulatory guidelines.
• Ensure compliance with USP, USP, USP and cGMP cleaning standards.
• Aid in audit activities with all appropriate third-party audits & internal audits as required to ensure compliance.
• Aid in the management of samples to be tested with contract laboratories.

Requirements

• B.S. in chemistry, microbiology, biology, quality management, engineering, or related discipline preferred
• 1-3 years experience in the area of quality assurance/control, process/quality engineering, and/or product formulation
• A Pharmacy Technician license or willingness to obtain one within the first six months of employment (we cover costs and will help you obtain your trainee hours).
• Experience within a 503b outsourcing facility or experience in cGMP or regulated environment with knowledge of FDA 21CFR 210 and 211, a plus
• Aseptic processing experience and knowledge of ISO 14644
• Working knowledge of USP-NF standards, including monographs
• Excellent interpersonal skills, communication skills and technical writing
• Solid computer skills with Word, Excel, PowerPoint, and Google platform applications
• Excellent skills in decision making, data collection and analysis, organizing and planning
• Working knowledge and application of statistical analysis including probability and trend analysis
• Knowledge and experience in documentation and facility auditing
• Some travel may be required

Qualifications

• Strong time management and organizational skills
• Highly motivated self-starter

Skills

• Working knowledge and application of statistical analysis including probability and trend analysis
• Knowledge and experience in documentation and facility auditing

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401(k) benefits with employer matching contribution

Pay

Competitive salary & equity compensation for full-time roles

Schedule

Day Shift Position: 7:00am to 05:30pm (Wed-Sat)