Quality Control Specialist

What You’ll Be Doing

• Performs prefunding reviews for approved loans, to identify and address defects prior to closing
• Performs post-closing reviews for closed loans, to evaluate and monitor the quality of the loan production process
• Performs servicing reviews, to ensure that mortgages are serviced in accordance with regulations and investor guidelines
• Informs Mortgage leaders of loan defects or process deficiencies, and assist with resolution and remediation of errors
• Performs regulatory reviews, to assess compliance with TRID, HMDA, ECOA, ATR/QM, RESPA, etc.
• Stays current with changing investor and industry guidelines, regulations, legal interpretations, and fraud alerts
• Independently investigates discrepancies and inconsistencies in any area of the mortgage department
• Aids in evaluating appraisal, valuation, and/or AVM quality
• Understands the general abilities and limitations of the mortgage and core systems, so that systemic errors can be identified
• Works with mortgage department staff to resolve loan deficiencies in a timely and courteous manner
• Conducts quality assurance testing related to consumer operational and servicing processing, to identify opportunities to enhance performance
• Performs regulatory reviews to assess compliance with MLA and Servicemembers’

What You'll Need To Be Successful

• Associates degree from a two-year college or combination of two years of college experience
• 3 years of relevant experience preferred or equivalent combination of education and experience