Quality Control Specialist

About the role

We are hiring for a Quality Control Specialist to serve as the critical quality liaison between U.S. teams, global suppliers, and manufacturing partners. This individual will help ensure consumer products meet quality, safety, and performance expectations from initial sampling through full production while driving continuous improvement initiatives that enhance customer satisfaction.

Responsibilities

• Serve as the critical quality liaison between U.S. teams, global suppliers, and manufacturing partners to ensure consumer products meet quality, safety, and performance expectations from initial sampling through full production.
• Review global quality control inspection reports and recommend corrective and preventive actions (CAPA).
• Coordinate pre-production, in-process, and final product inspections.
• Evaluate product samples, packaging, labeling, safety, and functionality requirements.
• Investigate customer complaints and perform root cause analysis.
• Monitor supplier quality performance and identify trends for improvement.
• Maintain quality records, compliance documentation, and performance metrics.
• Collaborate with internal and external stakeholders to ensure quality standards are met.

Requirements

• Bachelor's degree in Quality Assurance, Supply Chain, Manufacturing, or a related field, or equivalent professional experience.
• Experience in Consumer Packaged Goods (CPG) and supplier quality management.
• Strong root cause analysis and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Industry experience working with third-party inspection organizations.
• Bilingual English/Mandarin language skills preferred.
• Detail-oriented with strong analytical skills and ability to work confidently with global partners.
• Passionate about driving continuous improvement and delivering high-quality products.

Benefits

• Health and welfare benefits coverage options including medical, dental, and vision.
• Spending accounts and life insurance.
• Voluntary plans.
• Participation in a 401(k) plan.

Pay

$29 - $34 per hour + Bonuses

Schedule

40 hours per week, onsite in Ontario, CA.