Quality Control Specialist

Job Overview

The QC Specialist position at SIX MILE, LLC is multifaceted and diverse, focusing on maintaining the highest quality service delivery in line with cost, quality, and quantity specifications. Responsibilities include applying quality oversight principles to service delivery, preparing and maintaining service quality reports, and managing service quality documents.

Responsibilities

• Create and implement monitoring processes to ensure service quality adheres to contract standards and safety guidelines.
• Prepare and maintain service quality reports and communicate outcomes of quality assurance activities.
• Furnish APM and PM with service analysis and propose alternative solutions once a service issue has been identified.
• Utilize quality rating results in regular assessments and report any changes in rating to PM.
• Confer with APM and PM to arrange service requirements, staffing needs, and duty assignments within budgetary limitations and time constraints.
• Perform incidental tasks related to the position as well as various duties, as assigned, to support the overall objectives/goals of the team while maintaining a positive attitude.
• Perform additional tasks and responsibilities as assigned to support team and organizational goals.

Requirements

• High School Diploma or equivalent required; Associate degree preferred.
• Two (2) years of practical experience in quality assurance required; experience in janitorial preferred.
• Possession of a valid driver’s license; must qualify for company insurance coverage based on driving record.
• Demonstrated proficiency with Microsoft Windows, Microsoft Office 365, Skype for Business, and a web collaboration tool such as Google Docs.
• Ability to communicate in a clear and concise manner and meet deadlines as assigned.

About Six Mile, LLC

SIX MILE, LLC is an Alaska Native-Owned Village Corporation serving its more than 2,000 Native shareholders and four villages along the Yukon River. The company is committed to empowering its employees, fostering a safe and healthy work environment, and meeting its economic, social, and cultural obligations to its shareholders. SML is dedicated to building long-term relationships and contributing to the community through innovative solutions that respect the land, culture, language, and traditions of the Koyukon Athabaskan people.

Work Environment

The majority of work is performed in an office setting with a wide variety of people with differing functions, personalities, and abilities. Physical demands include lifting and carrying items weighing up to 50 pounds, moving around to attend meetings, accessing shared resources, and collaborating with team members. Occupational health and safety guidelines are strictly enforced, and the company is committed to maintaining a safe and healthy working environment.

Equal Opportunity Statement

SIX MILE, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religious beliefs, age, disability, U.S. veteran status, or any other legally protected characteristics.