Quality Control Specialist

Our banner is part of Signet Jewelers, a purpose-driven company who believes love inspires love and whose mission it is to enable all people to Celebrate Life and Express Love. Signet Jewelers is also a “Great Place to Work-Certified™” company.

About the role

The QC Specialist will perform inspection of gemstones and jewelry items received from external vendors and internal manufacturing. This role requires a keen eye for detail, extensive knowledge of marking requirements and craftsmanship, and the ability to work with precious metals and gemstones. The ideal candidate will have a strong background in jewelry, exceptional problem-solving skills, and a dedication to maintaining the highest standards of quality.

Responsibilities

• Perform inspection ensuring all merchandise complies with R2Net quality standards and legal requirements, including functionality, stone setting, finish, hallmarking, and trademarking.
• Report all critical fails to management.
• Inspect loose diamonds and colored gemstones for quality, authentication, and verification of all gemological documentation or electronic certificates.
• Ensure accuracy of all new customer orders processed and timely completion of inspections.
• Systematically move customer orders from QC admin receiving location to inspection workstation.
• Complete all daily work, including current date orders and hard deadlines within area of responsibility.
• Process returns, evaluating merchandise for quality and adherence to return policy terms.
• Maintain accurate records of quality control activities and inspection results.
• Perform gemological testing and assist with special projects as needed.
• Support QC operations for processing reverse logistics orders.
• Responsible for opening and closing activities for QC areas.

Requirements

• 3+ years of experience in jewelry repair and production preferred.
• Graduate Gemologist degree preferred.
• In-depth knowledge of industry standards and quality control inspection procedures.
• Proficient in working with precious metals and gemstones.
• Strong attention to detail and excellent hand-eye coordination.
• Exceptional problem-solving skills and ability to work under tight deadlines.
• Capable of working independently as well as part of a team.
• Excellent communication skills.
• Working understanding of Microsoft Office suite.

Benefits

• Hybrid Work Environment
• Paid Time Off
• Medical, Dental, Vision, and Prescription Insurance
• 401(k) Retirement Plan with Company Match
• Flexible Spending Account | Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Parental Leave
• Life Insurance

Pay

Base hourly pay: $26–$32. Final pay rate shall be determined based on experience and qualifications.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.