Quality Control Manager -Telecom

About the role

Join a team that prioritizes your well-being with a safety-first culture and a comprehensive benefits package, including weekly paychecks, 401(k) matching, and education reimbursement.

Responsibilities

• Develop, maintain, and implement a comprehensive Quality Control Plan (QCP) tailored to telecom/utility construction, including three-phase QC processes (preparatory, initial, and follow-up inspections).
• Conduct regular field inspections, audits, and surveillance of ongoing construction activities (trenching, directional boring, pole line construction, fiber placement/splicing, conduit installation, restoration) to verify compliance with client standards, drawings, specifications, and codes.
• Serve as the primary point of contact for quality-related matters with clients (AT&T, Crown Castle, SCE, Lumen, Verizon), including participation in project meetings, submission of QC reports, and resolution of non-conformance issues.
• Identify, document, and track quality deficiencies or non-compliance; lead root cause analysis and implementation of corrective/preventive actions to prevent recurrence.
• Manage and train QC inspectors, field supervisors, and crews on quality standards, inspection techniques, documentation requirements, and client-specific expectations.
• Ensure proper material testing, submittal reviews, and acceptance of workmanship (e.g., fiber optic testing with OTDR, splice loss verification, backfill/compaction testing).
• Oversee documentation and record-keeping, including daily QC reports, inspection logs, as-builts, test results, and punch lists for handover and closeout.
• Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs, inspection pass rates) and recommending process enhancements.
• Collaborate with project managers, superintendents, safety teams, and subcontractors to integrate quality into planning, scheduling, and execution.
• Maintain up-to-date knowledge of evolving client requirements, industry standards, and regulatory changes affecting telecom/utility construction.
• Lead and manage a team of Quality Control Inspectors to ensure we have boots on the ground to support, train, and inspect our front line employees.

Requirements

• Minimum 7–10 years of progressive experience in quality control/assurance within telecommunications infrastructure construction, utility construction, or civil engineering — with at least 5 years in a supervisory or managerial role.
• Proven experience working on projects for major carriers/utilities such as AT&T, Verizon, Crown Castle, Lumen, and/or Southern California Edison.
• Strong knowledge of outside plant (OSP) fiber optic construction practices, including underground/aerial installation, splicing, testing, conduit systems, pole attachments, and restoration.
• Familiarity with relevant standards and codes: TIA-568, NEC, OSHA 1926 (construction safety), NWSA certifications, BICSI guidelines, and client-specific quality manuals.
• Experience developing and executing Quality Control Plans for infrastructure projects.
• Leadership and Management Experience and self driven.

Qualifications

• Education & Certifications (Preferred)
• Bachelor's degree in Construction Management, Civil Engineering, Telecommunications Engineering, or a related field (or equivalent experience).
• Relevant certifications such as:
• Certified Quality Manager (CQM) or ASQ certifications
• OSP Inspector certification (e.g., FOA CFOT, BICSI)
• OSHA 30-Hour Construction Safety
• NWSA or similar telecom safety credentials

Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

Pay

The wage range for Quality Control Manager - Telecom is $90,000.00 - $115,000.00.