Quality Control Manager - Fort Hood

About the role

The Quality Control Manager (QCM) is responsible for overall management and coordination of the contract and serves as the official point of contact for contract quality control with the Government. The QCM is authorized to commit organizational resources as necessary to fulfill the contract quality control program and must possess the skills, knowledge, and experience to manage all aspects of the contract. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Recruit, select, orient, train, assign, schedule, coach, counsel, and discipline employees; communicate job expectations; plan, monitor, appraise, and review job contributions; plan and review compensation actions; enforce policies and procedures.
• Contribute information and analysis to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer‑service standards; identify and resolve problems; complete audits; determine system improvements; implement change.
• Estimate requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions to meet financial objectives.
• Develop quality control plans by conducting hazard analyses; identify critical control points and preventive measures; establish critical limits, monitoring procedures, corrective actions, and verification procedures; monitor inventories.
• Validate quality processes by establishing product specifications and quality attributes; measure production; document evidence; determine operational and performance qualification; write and update quality assurance procedures.
• Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigate customer complaints; collaborate with management to develop new product and engineering designs, manufacturing, and training methods.
• Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends, including failed processes, stability studies, recalls, corrective actions, and re‑validations.
• Update job knowledge by studying trends and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance department and organization reputation by accepting ownership of new and different requests; exploring opportunities to add value to job accomplishments.
• Execute reports, inspections, and logs as required by the contract; provide field information/specifications to prepare estimates for work added to or deleted from the contract; perform other tasks as directed by the Director of Operations or Project Manager.

Qualifications

The incumbent must have the skills, knowledge, and experience to manage all aspects of the contract quality control program.

Requirements

• Obtain and maintain required security clearance.
• Comply with the Drug‑Free Workplace policy.
• Adhere to Operations Security standard operating procedures.
• Maintain the Property Control Plan for management of Government Furnished Property.
• Maintain safety and health programs that comply with EM 385‑1‑1 and applicable OSHA, DOD, Armed Forces, federal, state, and local safety, environmental, and health requirements.
• Maintain a site‑specific Accident Prevention Plan in accordance with Appendix A, EM 385‑1‑1.