Quality Control Manager

About the role

Kelly, in partnership with a growing Consumer Product company, is looking for a Quality Manager in Mansfield, MA. This is a hybrid role, with very flexible time in and out of the office. This is a direct hire role, meaning you will be hired permanently with our client and offered their competitive compensation, benefit, and vacation package upon hire.

Responsibilities

• Manage the day-to-day operations of the Quality Department.
• Lead, coach, and develop Quality team members.
• Set department priorities and monitor workload to ensure effective team performance.
• Ensure products meet company quality standards and specifications.
• Oversee product testing, inspections, and supplier quality activities.
• Review customer complaints and product returns to identify trends and recommend corrective actions.
• Work with suppliers to resolve quality issues and improve product performance.
• Partner with Product Development, Sourcing, Distribution Centers, and Customer Service on quality-related projects and initiatives.
• Maintain quality procedures, specifications, and documentation to support compliance and consistency.
• Lead continuous improvement initiatives to reduce defects and improve customer satisfaction.
• Prepare and present quality performance reports for leadership teams.
• Travel to suppliers and company facilities as needed.

Requirements

• 5+ years of experience as a Quality Leader (Supervisor or Manager)
• Experience in manufacturing or consumer products required.

Benefits

• Health, dental, and vision insurance
• 401k plus a 100% match up to 6%
• Paid vacation and sick time

Pay & Schedule

• Compensation: $100,000 - $110,000
• Hours: 8:00 am to 5:00 pm Monday – Friday
• Location: Mansfield, MA – hybrid role, working in office as little as one day per week.