Quality Control Manager

Knowledge and Responsibilities

• Champion adherence of all elements of the food safety and quality roadmap to ensure integration in all cafes.
• Coach and advise the café teams to ensure an adherence to all Company standards regarding quality.
• Monitor progress on opportunities and follow up with café teams to ensure corrective actions are taken to address issues where needed.
• Partner with café production teams and district production managers to provide any necessary feedback to ensure consistency in production standards.
• Address non-compliance concerns by supporting district managers and district production managers with follow up suggestions for corrective actions needed in cafes based on assessments and visits.
• Support café production teams and District Production Managers by reinforcing updates and product specification changes as necessary.
• Audit external suppliers for food safety, food quality, and ingredient specification compliance.
• Inspect ingredients, packaging materials, and finished products for compliance with company standards and specifications.
• Help conduct studies to identify problems, potential problems, or continuous improvement opportunities relating to food quality and food safety.
• Utilize data collection, trend information, and analysis to drive continuous improvement.
• Format and compose weekly, monthly and annual QC quality and food safety reports.

Requirements

• Related bachelor’s degree, preferably in Food Science, Engineering or Business Administration.
• At least 1-2 years’ relevant experience.
• Knowledge of food production processes, sanitation, quality programs.
• Knowledge of food production techniques, food microbiology and food sanitary safety practices and procedures.

Qualifications

• Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio.
• Passion for people!
• Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift!
• Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win!
• Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.
• Love of travel!

Skills

• Excellent organizational and communication skills.
• Constructive feedback and recognition abilities.
• Emotional intelligence and empathy.
• Teamwork and collaboration.
• Passion for people and the brand.

Benefits

• Competitive compensation.
• Free Cake for your Birthday.
• Medical, Dental, Vision benefits.
• 401K Retirement Plan.
• Paid time off, paid Holidays.
• High Performance Culture.