Quality Control Lead

Primary Responsibilities

• Direct and instruct other staff in the QC department.
• Develop the skills and abilities of other staff members.
• Oversee QC checks, according to Rentex protocols, on incoming equipment.
• Understand the daily and weekly schedule of returns and manage workflows accordingly.
• Effectively manage all required paperwork and reporting for QC department.
• Be able to handle hard deadlines and plan workflow depending on client needs.
• Cleaning, testing, and maintaining our large inventory of equipment.
• Troubleshoot problems associated with audio visual equipment.
• Diagnose and correct system problems.
• Maintain all wireless systems and packages.
• Diagnose, log and repair damaged items.
• Assemble and configure equipment racks for client delivery.
• Manage firmware versions for applicable devices.
• Organize and manage the quality control space.
• Correctly sort and catalog and move to warehouse shelving all tested equipment.
• Ensure all equipment in top cosmetic shape.
• Solve current problems related to QC.
• Anticipate future issues and actively work to prevent them.
• Process shipping and receiving, unloading trucks and checking in equipment.
• Assist in annual & monthly inventory process.
• Maintain safe and clean work environment by keeping shelves, pallet area, and work stations neat.
• Organize warehouse and work area for orderliness at all times.
• Effectively manage all required paperwork.
• Assist with other duties and other departments when necessary

Qualifications

• Strong attention to detail and focus on quality.
• Must be able to work a flexible work schedule, which includes nights, weekends, and early mornings.
• Ability to prioritize work in a dynamic and fast paced work environment.
• Ability to follow procedures.
• Strong interpersonal skills; able to communicate well and problem-solve.
• Safe work practices.
• Dependable, reliable and prompt.
• Inventory, equipment maintenance, data entry and computer skills.
• High school diploma or equivalent preferred.
• 3+ years of experience in an AV production environment preferred.
• Prior experience operating a forklift preferred (will train and certify).
• Proficient in Microsoft Office.