Quality Control Lead

About the role

The Quality Control Lead provides strong leadership and direction to the plant in Food Safety, Product Quality, and Good Manufacturing Practices. This role leads the Quality Techs and develops departmental policies.

Responsibilities

• Drive communications to support QC techs and the department.
• Report quality concerns during daily production meetings and implement recommended changes from feedback of other departments.
• Ensure internal audits are conducted per prescribed frequency and corrective actions are closed out in a timely manner.
• Ensure sanitation inspections of equipment and facility are conducted per frequency.
• Assist in the development and maintenance of the controlled document program within the facility.
• Assist with training of all team members in appropriate policies and procedures.
• Maintain Good Manufacturing Practices (GMP) and engage in all activities related to product safety and stability throughout the production process.
• Lead the daily activities of the Quality Control team and provide support as needed.
• Perform all duties of Quality Control techs as a position back-up.
• Assist with proper scheduling of the Quality Control team to minimize overtime.
• Audit product specifications for compliance and accuracy.
• Provide management with updates on product testing trends, deviations, and recommendations for process adjustments.
• Assist with customer complaint and internal deviation reports.
• Identify quality problems and trends and recommend solutions.
• Interpret test results, comparing them to established specifications and control limits, making recommendations as appropriate.
• Verify customer product COA using internal and external data.
• Assist team with supplier qualifications and maintain appropriate documentation.
• Assist with the communication of new policies and procedures.
• Assist with Customer Audits and Corrective Actions.

Requirements

• HACCP Certified.
• Must work well in a team environment and have strong communication skills.
• Strong presentation, communication, organization, and time management skills.
• Excellent analytical and problem-solving skills with heightened attention to detail.
• Food Safety: Notify Management of any Food Safety issue.
• Food Safety: Aware of empowerment to act to resolve Food Safety issues within the scope of work.
• Food Safety: Conform to all Good Manufacturing Practices (GMPs).

Physical Requirements

• Standing and walking up to 13 hours.
• Able to lift and carry 25 to 65 lbs. repeatedly.
• Able to push/pull more than 1,000 lbs. using a pallet jack.
• Able to continually bend, stoop, twist, use arms, wrists, and hands (including grasping and squeezing) throughout shift.
• Able to occasionally kneel, reach above the shoulder, work at heights, and climb steps with ingredients weighing 25 to 65 lbs.