Quality Control Lead

Key Responsibilities

• Lead daily quality assurance and food safety activities across the facility.
• Serve as the primary resource and escalation point for QC Technicians.
• Ensure compliance with HACCP, GMP, sanitation, allergen, and regulatory requirements.
• Promote a culture of quality, accountability, and continuous improvement.
• Train, coach, and mentor Quality Control Technicians.
• Support employee development through ongoing feedback and guidance.
• Drive consistent execution of quality standards across all shifts.
• Oversee product, ingredient, packaging, environmental, and allergen monitoring programs.
• Investigate quality issues, identify root causes, and implement corrective actions.
• Maintain accurate quality records and documentation.
• Develop and improve SOPs, work instructions, and quality procedures.
• Support internal audits, customer audits, and regulatory inspections.
• Track and report key quality and food safety metrics.
• Identify opportunities to improve product quality, efficiency, and compliance.
• Partner with cross-functional teams to implement sustainable process improvements.

Qualifications

• 3+ years of Quality Assurance, Food Safety, or Quality experience in food manufacturing.
• Experience leading, mentoring, or serving as a key resource for quality team members.
• Strong knowledge of HACCP, GMPs, FDA/USDA regulations, and food safety systems.
• Experience with inspections, environmental monitoring, allergen control, and quality documentation.
• Strong communication, leadership, organizational, and problem-solving skills.
• Preferred: SQF Practitioner certification or internal auditing experience.
• Experience supporting customer audits and FDA/USDA inspections.
• Frozen food manufacturing experience.
• Bilingual English/Spanish.
• Experience analyzing and reporting quality performance metrics.