Quality Control Inspector - TopView Sightseeing 1
TopView Group · New York, NY · 4 mo ago
Quality Assurance$18–$20/hrFull-time
Responsibilities
- Conduct undercover inspections of service quality across all TopView locations and brands
- Monitor employee conduct and adherence to safety protocols and company standards
- Perform passenger counts and compile data for internal industry analysis
- Inspect competitor operations and provide detailed reports
- Document and report inspection results, policy violations, and improvement suggestions
- Collaborate with operations leadership to enhance service quality
Requirements
- A high school diploma or GED
- Experience in supervision, inspection, or monitoring preferred
- NYC tourism experience is a plus
- Strong attention to detail and ability to collect and report accurate data
- Must have a smartphone and familiarity with Google Apps
- Professional, trustworthy, and presentable
- Excellent communication skills and a proactive attitude
- Must be comfortable working 100% in the field, including weekends and holidays
Benefits
- Health insurance
- 401(k)
- Paid time off
Pay
$18–$20/hour
Schedule
Full-time, field-based role