Quality Control II Team Member

About the role

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

The Quality Control Team Member is chiefly responsible for maintaining quality standards by approving incoming products and recording quality results.

How success is defined

• Review inspection packets to verify product specifications and requirements.
• Inspect incoming products by confirming specifications and conducting visual inspections/tests.
• Maintain accurate records of inspection results and promptly notify the Lead Inspector of any failed inspections.
• Meet daily departmental productivity and quality objectives.
• Complete all assigned tasks and additional duties as requested.
• Collaborate effectively with team members to achieve organizational goals and identify and resolve issues.
• Demonstrate and uphold Visual Comfort Company Values in all work activities and interactions.
• Exhibit a strong commitment to dependability, punctuality, and adherence to established work schedules while maintaining a consistent workplace presence to support communication and collaboration.
• Perform outbound product inspections to ensure quality standards are met prior to shipment.
• Conduct first article inspections to verify compliance with specifications and quality requirements.
• Monitor the Quality email inbox and provide customer service support and assistance as needed.

What you will bring

• Minimum 3 years of experience inspecting products
• High School Degree, Diploma or a GED equivalent certificate from a certified institution
• Manufacturing/Distribution environment experience
• Basic math, reading, and communication skills
• Basic knowledge of using and operating warehouse machinery and equipment (pallet jack, pallet rider, order picker, forklift)
• Requires squatting, kneeling, bending, and some overhead lifting
• Works well in a team environment
• Exceptional organizational and time management skills, with a strong attention to detail
• Ability to prioritize and handle multiple tasks and changing priorities
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
• Demonstrate exceptional communication across all contact channels, including email, chat and phone
• Available to work a flexible schedule including weekends, early mornings, late evenings
• Equivalent combinations of education and experience will be considered for this role

Benefits

• Work-Life Balance: Monday – Friday, 7:00am – 3:30pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

Pay

Compensation Range: $19.25 to $20.25 per hour. Compensation is based on individual factors, including skill set, relevant experience, and work location.