Quality Control - $28/hour

About the role

The Quality Associate contributes to meeting goals of exceptional client service, quality, process improvement, and profitability by performing inspection, sampling, and testing tasks in a GMP environment.

Responsibilities

• Perform inspection, sampling, and testing on incoming raw materials and components following GMP to minimize cross-contamination.
• Operate in GMP cleanrooms following trafficking & gowning procedures and ensuring associated cleaning and environmental monitoring is completed prior to performing GMP activities.
• Collaborate among departments on discrepancies or questions for deviating material or processes.
• Ensure proper client communication as it relates to Quality issues according to the SOPs and/or the Client Quality Agreement.
• Identify and track errors, communicating with external and internal stakeholders to support case management.
• Accept or reject material based on quality/regulatory standards and client requirements.
• Physically check all incoming and outgoing materials for damage and other discrepancies.
• Identify and report discrepancies between paperwork/orders and physical product delivered.
• Initiate and oversee quality records in QT9.
• Collaborate with cross-functional teams to ensure product is accurately segregated and marked in deviation area.
• Ensure proper documentation for client communication as it relates to discrepancies and damages.
• Provide courteous, professional service to both internal and external stakeholders.

Key Outcomes

• Meet established quality and productivity metrics.
• Keep work areas neat and clean.

Skills

• Communication: Ability to effectively communicate with internal and external teams both verbally and in writing.
• Analytical Skills: Ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality.
• Teamwork: Ability to establish professional relationships and rapport with internal and external peers and management.
• Proactiveness: Ability to anticipate potential problems and risks related to product and operations, and investigate solutions.
• Organization: Ability to manage multiple quality records with various due dates to ensure timely completion and maintain records in a readily retrievable format.
• High detail orientation and accuracy.

Qualifications

Education and experience requirements align with the critical skills, knowledge, and behaviors listed above.

Schedule

2nd shift: 2pm–10pm