Quality & Compliance Manager

About the role

Pioneer Industrial Corporation, a subsidiary of Flow Control Group (FCG), seeks a Quality Leader to drive continuous improvement and ensure compliance across multiple industrial facilities. This role involves overseeing quality initiatives, mentoring teams, and serving as the primary point of contact for regulatory bodies and third-party audits.

Core Functions

• Ensure Pioneer facilities maintain current and complete documentation supporting quality processes.
• Identify and expedite opportunities to build efficiency and consistency across Pioneer facilities.
• Monitor and ensure compliance with programs including SOPs, regulatory codes, third-party audits, PM programs, risk grids, and product recall requirements.
• Review and recommend staffing adjustments to support changing regulatory and customer requirements in quality-related areas.
• Conduct or oversee regular inspections of all Pioneer facilities, discuss findings with site management, and develop action plans.
• Establish and maintain effective, consistent, measurable, and auditable protocols for plant operations including manufacturing, performance testing, regulatory compliance, vendor certification, inbound inspections, and lot tracking.
• Support other departments to ensure awareness of relevant regulatory developments and quality standards.
• Develop KPIs to enable data-driven decisions and ongoing quality and compliance improvement.

Key Responsibilities

• Lead quality initiatives to identify opportunities for continuous improvement of established quality metrics.
• Lead investigations and drive resolutions of quality issues.
• Serve as the primary point of contact for third-party quality audit services.
• Develop and lead Pioneer-wide product recall program.
• Mentor, coach, train, and develop Pioneer leadership and Quality plant personnel on quality programs and initiatives.
• Function as the Subject Matter Expert on quality and processes, including regulatory codes, auditing, manufacturing, and critical/preventive control points.
• Serve as the primary quality point of contact for internal employees, customers, vendors, and regulatory bodies.
• Leverage analytical skills to support and track quality initiatives.
• Assist in planning for capital projects, operational changes, and expansions; establish new KPIs to monitor procedural and equipment changes.
• Set process and quality standards to maintain a culture of continuous improvement.
• Collaborate with sales teams to manage and resolve customer complaints related to quality and safety; track corrective actions.
• Lead and oversee training programs ensuring employees are trained on SOPs, regulatory requirements, quality standards, and best practices.
• Organize and assist with on-site and off-site customer visits as needed.
• Support the supply chain team and shipping department as needed.
• With supervisor approval, participate in regulatory committees such as ASME or National Board.

Requirements

• Bachelor’s degree in Engineering, a related technical field, or equivalent work history.
• Working knowledge of ASME, API, DOT, NBIC, and federal/state/local regulations and codes.
• Experience as a weld inspector or knowledge of welding practices is desired.
• Ability to interpret and apply regulatory requirements to Pioneer Industrial operations.
• Ability to interpret quality audits, test results, and define/communicate corrective actions.
• Ability to work at all levels of the organization to influence leaders.
• Strong computer skills with knowledge of Microsoft applications.
• Strong verbal and written communication skills.
• Strong work ethic with excellent interpersonal skills.
• 25% domestic travel required.

Benefits

• Employee ownership program extended to all team members.
• Medical, Dental, and Vision insurance.
• Competitive 401(k) matching program.
• Career growth opportunities and employee referral program.
• Paid time off and holidays, including parental leave.
• Access to FCG University with over 80,000 courses.
• Opportunities for advancement across a network of over 100 brands.