Quality & Compliance Manager

Major Areas of Accountability

• Maintain an audit-ready AS9100 Quality Management System in compliance with ISO9001/AS9100 standards.
• Oversee compliance with regulatory and environmental requirements, including REACH, RoHS, sustainability initiatives, and environmental reporting.
• Manage document storage, record retention, and version control for Quality Management (QM) and Quality Assurance (QA).
• Schedule and oversee Quality meetings and internal/external audits.
• Serve as the Management Representative for the company’s Quality Management System, ensuring seamless customer communication regarding quality-related matters.
• Analyze audit and QMS data to drive continuous improvement initiatives and report key quality metrics.
• Develop a strong understanding of manufacturing methods, inspection equipment, measurement techniques, and relevant software tools.
• Directly manage the Quality, Compliance, and Continuous Improvement team members.
• Perform internal audits, identify areas for improvement, and ensure corrective actions are effectively implemented.
• Perform regular GEMBA walks to identify opportunities for process optimization and operational excellence.

Training & Leadership

• Provide training to management, departments, and internal customers on quality management system (QMS) requirements and best practices.
• Mentor AFP Management, Quality and Engineering teams in root cause analysis and corrective action methodologies.
• Communicate and oversee product and raw material inspection processes, ensuring compliance with vendor and customer standards.
• Interpret and enforce AFP’s Quality and Compliance philosophy, including the development and oversight of Standard Operating Procedures (SOPs) related to inspection, testing, and evaluation processes.

Responsibilities

• Lead and manage compliance initiatives for AS9100, ISO9001, ITAR, and support CMMC certifications.
• Ensure all quality and compliance-related processes align with customer requirements and industry standards.
• Review flow-down requirements for quote requests and customer purchase orders to ensure compliance with applicable standards and contractual obligations.
• Evaluate manufacturing methods and inspection capabilities.
• Provide quality input to manufacturing processes including inspection and determining key characteristics.
• Provide assistance with technical diagnosis of root cause analysis and implementation of corrective actions with resolution of customer complaints or field failures.
• Collaborate cross-functionally to enhance quality awareness and integrate best practices across the organization.
• Serve as the primary liaison with auditors, regulatory agencies, and customers regarding quality and compliance matters.
• Drive a culture of continuous improvement, leveraging data-driven decision-making to enhance product and process quality.

Education & Experience

• Engineering Degree or Bachelor’s Degree with ASQ Certification
• Minimum of 5 years of progressive experience in Quality or Compliance roles within a manufacturing environment.
• Minimum of 2 years in a supervisory or management role.
• AS9100, ITAR, Government contract review, blueprint reading, and quality inspection process experience required.
• CMMC experience preferred.
• Additional certifications related to Quality Management, Compliance, or Continuous Improvement are a plus.

Required Skills & Competencies

• Strong knowledge of regulatory requirements, including AS9100, ISO9001, ITAR, and CMMC.
• Exceptional analytical skills with the ability to interpret quality data and implement process improvements.
• Effective leadership abilities with experience managing and developing teams.
• Excellent verbal and written communication skills, including training, negotiation, and presentation capabilities.
• Strong problem-solving skills with a proactive approach to quality assurance and compliance challenges.
• Ability to influence and collaborate with all levels of the organization.