Quality Compliance Coordinator

About the role

At Regeneron, we apply science and innovation to create life-changing medicines for people living with serious diseases. We are looking for a Quality Compliance Coordinator to support our complaint team. In this role, you will be the first point of contact for receiving and processing complaint notifications from external sources. This position lets you contribute to a fast-growing, science-driven organization that makes a meaningful difference for patients worldwide.

Responsibilities

• Follow site procedures and maintain compliance
• Get involved as needed to meet schedules or resolve problems
• Monitor the group mailbox for incoming complaint notifications
• Enter complaint intake data into the Quality Management System
• Verify that required documentation and content have been received
• Evaluate each event or complaint and assign an initial classification
• Communicate with personnel and contractors (Call Center, Regeneron Distribution, Clinical Trial Management, etc.) as needed to request or obtain additional information on complaint reports
• Provide general administrative support to the complaint team

Requirements

• BS/BA in a scientific discipline or related field preferred
• 3+ years of relevant work experience (relevant experience may be accepted in place of a degree)

Schedule

Location: Rensselaer, New York, United States

Work model: Monday–Friday, 8:00 am–4:30 pm (on‑site)