Quality Auditor II- Underwriting

About the role

The QA II role is responsible for managing our Group Life and Disability underwriting audit program, specifically the CMU (Core Market Underwriting) and NCG (National Client Group) portfolio. You will be responsible for managing your monthly audit production independently, meeting due dates for audit production. You will analyze data and results from the audit to develop trend analysis and give recommendations for areas of opportunity for business partners while producing regular reporting. These reports will identify how to improve operations, processes.

Principal Duties And Responsibilities

• Determine adherence to quality standards through audits in the areas of expertise in Acquisition, Service and/or Benefits.
• Maintain up-to-date expertise with relevant processes to provide an effective quality assessment.
• Maintain a full audit workload and deliver high quality assessments.
• Deliver concise, clear and professionally appropriate written documents.
• Partner effectively with key stakeholders to identify holistic quality trends.
• Identifying gaps in procedural documentation and work effectively with Policies and Procedures team to address.
• Mentor new and existing staff in the QA I role.
• Assists with QA projects.
• Affords direct operational support due to critical business need.

Job Specifications

• 5+ years of relevant technical experience.
• 2+ years of audit experience or similar skill sets.
• Demonstrated high level of technical expertise in operational processes.
• Demonstrated leadership proficiency and adherence to principles of simplicity, expertise and empathy.
• Knowledge of multiple business management systems.
• Proven analytical ability.
• Ability to influence stakeholders and demonstrate the value of QA to operational effectiveness.
• College degree preferred.
• Strong verbal and written communication, negotiation and presentation skills.

Benefits

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes:
• Health, Vision, Dental
• Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

Pay

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $53,300.00-$100,700.00

Schedule

Not specified