Quality Assurance Tester (contract)

Responsibilities

• Develop, document, and execute detailed test scenarios and test cases for Configuration Testing, Integration/End-to-End Testing, and Regression Testing.
• Perform hands-on testing of the Fiserv DNA core banking platform, focusing on back-office operations and front-office customer-facing functions.
• Validate the configuration of deposit products (CDs, HYSAs) based on the defined product matrix, including rates, tiers, fees, and posting logic.
• Conduct end-to-end testing across the entire solution, including customer channels, third-party integrations, and the General Ledger (GL) interface.
• Identify, document, and manage defects throughout their lifecycle using standard test management tools (e.g., Jira).
• Participate in defect triage meetings to ensure timely resolution.
• Collaborate with business analysts, developers, and project stakeholders to ensure testing activities align with business requirements and technical specifications.
• Create and maintain an automated regression test suite using frameworks like Playwright.
• Provide support during the User Acceptance Testing (UAT) phase, assisting business users and troubleshooting issues.
• Prepare and deliver clear test execution reports and contribute to quality assurance metrics and dashboards.

Key Skills & Experience

• Core Banking Expertise: 5+ years of QA experience within the banking industry, with a strong understanding of deposit products (Certificates of Deposit, Savings Accounts), customer onboarding, account servicing, and transaction processing.
• Fiserv DNA Experience: Proven, hands-on experience testing the Fiserv DNA core banking platform.
• Fiserv Ecosystem Knowledge: Experience testing integrations between Fiserv DNA and its surround systems (e.g., digital banking front-ends, API layers like SymXchange, third-party services).
• End-to-End Testing: Demonstrated experience in planning and executing complex end-to-end test scenarios that span multiple systems and integrations.
• Test Case Development: Expertise in analyzing business requirements and technical design documents to create comprehensive and effective test cases.