Quality Assurance Tester

About the Role

We're seeking Software QA Associates to support a major streaming media platform ahead of a new app launch. This role ensures subscribers have a seamless experience across web, mobile, and Smart TV platforms. You'll test software updates before and after release, including test setup/tear-down, preparing testing hardware, identifying new test cases and processes, and updating documentation.

Key Responsibilities

• Develop and execute test procedures and test cases for new and existing products
• Perform manual regression testing to confirm features/changes work as intended
• Prepare testing hardware (Smart TVs) with the latest release builds
• Assist the QA Lead on projects as requested
• Collaborate with stakeholders to ensure requirements are met
• Review product requirements and specs for system-level testing
• Report status, concerns, and risks to the QA Lead
• Provide daily (Scrum) and weekly (team huddle) status updates
• Participate in Agile/Scrum ceremonies

Required Qualifications

• High school diploma, GED, or equivalent (Associate/Bachelor's in CS or related field preferred)
• Proven experience with a content streaming service in support, testing, or product role
• 2 years of manual testing experience with regressions, systems, and integrations (preferred)
• Strong written and verbal communication skills
• Highly organized, able to work independently with little supervision
• Comfortable collaborating with a large, cross-functional team
• Comfortable on Mac or Windows computing environments
• Local to the Phoenix/Tempe/Scottsdale, AZ area
• Professional, punctual, patient through a learning curve, and eager to learn

Nice to Have

• Understanding of SDLC and STLC
• Working knowledge of command line interfaces, databases, and cloud systems (AWS)
• Experience with JIRA or Azure DevOps
• Familiarity with RESTful APIs
• Familiarity with Agile/Scrum environments
• Streaming media, mobile app, or web testing experience
• Hands-on manual testing (automation not required)