Quality Assurance Technician - Night Shift

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration, offering an extensive portfolio of sustainably sourced, conveniently packaged beverages distributed across more than 150,000 retail outlets.

About the role

This position is located at our Hot Springs, AR facility and supports water processing, bottling, and quality assurance operations.

Pay

$21.42 per hour with $0.50 per hour increases following successful 90-day and 180-day reviews. Eligible hours worked on night shift receive an additional 6%-8% shift differential.

Schedule

Night shift, 6:00 PM to 6:00 AM, following a 2-2-3 rotating schedule.

Benefits

• Medical, prescription, dental, and vision coverage
• Flexible Spending Account (FSA) and Dependent Care FSA
• Health Savings Account (HSA)
• 401K with a 5% company match
• Employee Stock Purchase Plan (ESPP)
• Employee Life Insurance
• Short- and long-term disability insurance
• Critical illness, hospital indemnity, and accident insurance
• Spouse/domestic partner/child life insurance and accidental death & dismemberment coverage
• Employee discounts and savings on auto, home, and pet insurance
• Tuition reimbursement
• Paid vacation, sick time, 9 paid holidays, and 3 paid floating holidays
• Paid parental leave for birth, adoption, or foster care
• Legal services and identity theft protection
• Employee Assistance Program (EAP)
• Adoption reimbursement benefit
• FEDlogic and commuter benefits

Responsibilities

• Troubleshoot basic water processing equipment and systems, including pumps, valves, and piping
• Troubleshoot water sanitation equipment and systems, including Clean-in-Place (CIP) equipment
• Support water bottling and packaging operations with a focus on quality assurance and food safety testing
• Support validation activities to ensure production lines and processes meet quality, food safety, and regulatory requirements
• Perform basic laboratory testing, including pH, turbidity, conductivity, and related analyses
• Prepare and process microbiological samples for testing and evaluation
• Create spiked samples to support proficiency testing and quality verification activities
• Review and monitor daily quality data collected from production operators
• Conduct water sensory evaluations, including taste and odor assessments
• Follow site safety standards and quality Key Performance Indicators (KPIs)
• Support site and corporate quality programs and continuous improvement initiatives
• Communicate test results, quality deviations, and improvement opportunities to team members and stakeholders
• Provide training support related to quality assurance processes and procedures

Requirements

• College-level education in a science-related field such as food science, microbiology, biology, chemistry, or a related discipline preferred
• Previous experience performing basic laboratory procedures
• Exposure to Quality Assurance or Production in a food or beverage manufacturing environment preferred
• Ability to work independently and collaboratively within a team environment
• Strong communication and interpersonal skills
• Experience with sanitation programs and microbiological control systems preferred
• Working knowledge of food safety, food defense requirements, regulatory and audit environments, microbiological testing, and manufacturing controls
• Understanding of Good Manufacturing Practices (GMPs) and HACCP principles
• Proficiency with Microsoft Office applications; SAP experience is a plus
• Demonstrated commitment to safe work practices, quality standards, and timely execution of responsibilities
• Ability to troubleshoot issues and make sound decisions supporting quality and operational excellence
• Ability to lift and/or move up to 40 pounds and remain on your feet for extended periods
• Strong English language skills for effective communication with customers and team members