Quality Assurance Technician

About the role

Reports to: QA Inventory Manager.

Responsibilities

• Support the development, implementation, and maintenance of quality and food safety processes.
• Serve as a Preventive Controls Qualified Individual (PCQI) in support of the company's food safety program.
• Conduct testing and evaluations of raw materials and finished products.
• Ensure products meet established quality, functionality, reliability, and food safety specifications.
• Communicate quality standards and requirements across QA, Product Development, Operations, and other departments.
• Identify and investigate recurring quality issues, defects, and process problems.
• Conduct root cause investigations and support corrective and preventive actions.
• Track and maintain Corrective Action and Opportunity for Improvement (OFI) logs.
• Monitor products and processes to ensure customer requirements and quality standards are met.
• Support compliance with federal, state, local, and industry food safety regulations.
• Prepare for and participate in internal and external audits.
• Support the maintenance of certifications such as SQF, Kosher, Organic, and Non GMO.
• Establish quality requirements for raw materials and assist with supplier qualification and audits.
• Prepare, analyze, and distribute quality reports and data.
• Assist with employee training related to food quality and food safety.
• Maintain the product sample retain area and conduct shelf life studies.
• Perform calibration of thermometers and other critical equipment.
• Provide quality support to Operations through sample testing and product evaluations.
• Identify opportunities for continuous improvement in quality and manufacturing processes.
• Promptly communicate actual or potential food safety concerns to management.
• Follow all company safety, food safety, and regulatory policies.
• Perform other duties as assigned.

Qualifications

• 3 to 5 years of experience in Quality Assurance, Food Safety, Food Manufacturing, or a related field.
• Bachelor's degree in Microbiology, Food Technology, Food Science, or a related scientific discipline preferred.
• High school diploma required.
• Experience working in a food manufacturing or production environment strongly preferred.
• Knowledge of food safety and quality systems.
• Experience with quality testing, audits, corrective actions, and root cause analysis preferred.
• PCQI experience or certification preferred.
• Familiarity with SQF, HACCP, GMP, Organic, Kosher, and Non GMO standards is a plus.

Skills

• Strong analytical and problem solving abilities.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to work effectively with Operations, Production, Product Development, suppliers, and other internal teams.
• Proficiency with Microsoft Office and related software.

Requirements

• Ability to stand and walk throughout the workday.
• Ability to work in varying temperatures, including refrigerated areas.
• Ability to work in wet floor environments.
• Ability to lift up to 15 pounds periodically.
• Ability to work safely in a food manufacturing environment.

Schedule

Shift: 3rd (10pm‑6:30am).