Quality Assurance Technician

What We Offer

• Company performance bonus in addition to base salary
• Flexible work opportunities including flex schedules and potential for remote work from home up to two days per week based on supervisor approval
• Professional development opportunities including tuition reimbursement, course training, and networking
• A competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off (PTO), volunteer time off (VTO), and paid holidays
• Fun and engaging activities including department outings, holiday parties, and our annual company-wide dinner

Position Summary

The Quality Assurance Technician will conduct product certification testing in support of quality and operational requirements. The Quality Assurance Technician will prepare, submit, review, and file required quality documentation. The successful candidate will be a detail-oriented individual capable of performing physical properties testing, generating and interpreting data. They will work effectively in a team environment and be skilled at multitasking and problem-solving to deliver results in an efficient manner. They will also assist the Operations Lab Technician in supporting internal and external customer testing needs.

Essential Duties and Responsibilities

• Conduct routine product testing of all production runs from Wooster Plant in a safe and detail-oriented manner
• Organize and maintain databases of results
• Maintain long-term trends and make management aware of any variances
• Conduct routine calibration and maintenance of lab test equipment
• Absorb and set up new test equipment, as assigned
• Comply with written testing methodologies and deliver consistent and reliable test results
• Provide technical assistance to Wooster QC Technicians as needed
• Provide training and evaluation to associates required to work in the QC lab
• Support manufacturing engineers in support of product/process improvement projects
• Assist in new product development testing, where assigned, and product modification verification testing
• Backup QC and Technology Lab Technicians during vacations or unusual workload, as needed
• Maintain a clean, safe, and organized laboratory environment

Required Qualifications

• High school diploma or GED
• 2 years or more experience in a manufacturing or laboratory environment
• Able to learn and function using modern business tools such as: Microsoft Suite, SharePoint, Oracle, Salesforce
• Successfully worked in a team environment

Preferred Qualifications

• 4 years or more experience in a manufacturing or laboratory environment
• Knowledge of Seaman Products and the applicable test methods preferred
• Product application experience a plus
• Previous laboratory experience a plus

Competencies

• Safety: Safety is our priority and everyone's responsibility. If you see something unsafe, you are called to say something.
• Customer Focus: We are in business for the customer. Our (internal and external) customers deserve our focus and we can create solutions that solve their needs.
• Integrity: Our words and actions reflect our values and we hold respect for all individuals.
• Teamwork: We will trust the person and attack the process. Create Solutions Entrepreneurism: Act with a spirit of entrepreneurism, challenge the status quo, and find innovative solutions to our obstacles.
• Continuous Improvement: Everyone is an advocate for continuous improvement. Be willing to learn something new and accept that failure is a part of the process.
• Results: At the end of the day, results are what drive us forward. Hold yourself accountable to remove roadblocks and focus on the outcome over the activity.