Quality Assurance Technician

The Ziegenfelder Company is part of the Armstrong Group, a family-owned organization founded in 1946. With over 2,400 employees nationwide, our brands span multiple industries including frozen novelties. We specialize in producing high-quality frozen twin pops under the Budget Saver brand, as well as private label products for major retailers.

About the role

A Ziegenfelder Quality Technician ensures finished treats are ready for packaging by preparing raw materials, monitoring production processes, and inspecting final products to ensure customer satisfaction.

Responsibilities

• Review and document quality assurance processes and make recommendations for improvements.
• Manipulate stainless-steel hard pipes and flexible hosing to perform CIPs and batch processing.
• Participate in plant sanitation activities including floor scrubbing, drain cleaning, and other manual sanitation tasks.
• Participate in environmental monitoring program by collecting samples of finished product, work in progress, on equipment, and around the facility.
• Review and record microbiological data and report concerns to the Quality Manager.
• Use HMI to call ingredients for bulk processing and transfer of batches.
• Conduct production support including mix making, equipment cleaning, product quality testing/sampling, and completion of the master sanitation schedule tasks.
• Verify finished product meets quality standards of color, taste, quantity, wrap, and Rainbow Array.
• Adhere to HACCP, GMP, SOP, and SSOP programs and coordinate documentation to ensure compliance with federal, state, local, and Ziegenfelder directives.
• Perform chemistry testing to ensure product specifications.
• Troubleshoot equipment malfunctions and work cross-functionally with Production and Maintenance departments.
• Perform multiple quality checks, record results in the data control system, and document batch records.
• Complete internal lab functions including environmental sampling and document completion.
• Conduct regular audits of documentation to ensure compliance with applicable regulations and policies.

Requirements

• One plus years within a food manufacturing facility, preferred.
• Food Science, Food Technology Degree, or related field preferred but not required; experience will be considered.
• Experience and training with Food Safety, HACCP, SQF, Sanitation (SSOP & GMP), and/or other food safety systems and Quality Assurance process improvement skills.
• SQF certification preferred but not required.
• Strong computer skills including Microsoft Office products.
• Excellent written and verbal communication skills.

Physical Abilities

• Standing up to 12 hours per day.
• Moving and lifting objects weighing up to 50 lbs. regularly.
• Bending, twisting, reaching, and grasping actions.
• Good spatial awareness working around manufacturing equipment.

Working Conditions

• Subject to cold temperatures of less than 32°F for more than one hour with proper protection equipment.
• May be subject to noise above 85 decibels with proper protection equipment.

Pay

$18.75/hour

Schedule

40 hours per week with set days off

Benefits

• Benefits begin on the first day after 60 days of employment.
• 401(k) with company matching.
• Employee discounts.
• Paid holidays.