Quality Assurance Technician

About the role

This position will help document and record essential quality activities and help communicate any relevant information as needed. The individual will be part of the Mission QA team that strives to meet or exceed all regulations and lead the industry in Quality. The role involves a combination of visual monitoring of various aspects of the FDC operations and physical testing of the product.

Responsibilities

• Conduct routine visual inspections of the product.
• Sample and inspect raw and finished products to ensure conformance to standards.
• Initiate and complete aging, shipping, receiving, and grading reports.
• Create and complete experiments to test packaging, product, and other elements of quality.
• Communicate quality concerns via email to the corresponding team members.
• Test product for oil content, temperature, and internal/external defects.
• Maintain a clean and orderly workstation.
• Communicate issues to leads and supervisors.
• Lift 48‑pound containers from stacked pallets.
• Perform other duties as required.

Requirements

• High school diploma or equivalent.
• Ability to work in a fast‑paced, dynamic, high‑stress environment.
• Effective interpersonal communication skills; ability to communicate with supervisors and coworkers in a team environment.
• Ability to read markings on boxes of products and work according to food facility regulations.
• Experience using Microsoft Office; knowledge of Microsoft D365/inventory systems preferred.
• Flexibility with hours; may be required to work overtime as needed.

Working Conditions

• Fast‑paced cold and wet environment; temperatures from 38°F to 50°F.
• Food facility requires food‑safe behavior.
• Use of ladders, computer tablets, and other tools to monitor quality.