Quality Assurance Technician
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- Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions)
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- Never create Pay/Schedule/Benefits sections unless stated
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Job Summary
Assist the Quality Assurance team members in implementing, supporting & monitoring quality control plans and process control procedures, company standards, ensuring achievement of quality specifications for packaging, raw ingredients, and finished products & food safety of manufactured products.
Essential Functions
- Administer simple measurements using simple testing/measuring equipment: weighing scale, caliper, thermometer, pH meter, refractometer; and gather information on the effectiveness of processes or procedures
- Check Certificates Of Analysis (COAs) if it conforms to specifications
- Perform Microbiological & Physico-chemical analysis as assigned
- Apply basic sensory evaluation methods & identify the tools, procedures, and principles underlying sensory evaluation
- Interpret results of sensory evaluation using descriptive & inferential statistics
- Coordinate preparation of core products for consumer & expanded tests
- Perform regular calibration & maintenance of less sensitive laboratory equipment, & general good laboratory procedures
- Perform routine maintenance & regular calibration of less sensitive equipment
- Understand basic food processing & preservation technology associated with a particular food area
- Identify the standard equipment in food processing & preservation of a particular food area
- Conduct simple audit using prescribed tools, standards, and processes using basic knowledge of Good Manufacturing Program (GMP) standards
- Perform product comparative evaluation to align quality of commissary finished products
- Monitor and segregate returns / rejects based on form & actual and facilitates possible disposal
- Apply the concepts & philosophies of quality management and Good Manufacturing Program (GMP) standards on Quality Assurance accountabilities
- Assist in the collation of data needed for compliance reporting & ensure compliance to relevant government/quality systems standards
- Participate in ensuring applicable regulatory, customer & company requirements are met
- Perform daily Quality Assurance walk-throughs; verify & monitor current Good Manufacturing Practices (GMPs) and food safety protocols are always followed in the facility; set example by practicing correct GMP procedures
- Monitor & verify that Critical Control Points (CCPs) and preventive controls (allergen controls, supplier controls, process controls, and sanitation controls) are in place & effectively implemented
- Collect, analyze, and release raw ingredient, work-in-process, finished product, and retention samples as required, as well as document information derived from analysis
- Carry out chemical testing & physical specification compliance testing for applicable raw ingredient, work-in-process, finished product, and retention samples; testing includes pH, brix, salinity, sensory, visual, weight, dimension, temperature checks
- Review Certificates Of Analysis (COAs) and Certificate of Compliance or Certificate of Conformity (COC) and use these as reference for recording & submission of raw ingredient, work-in-process, finished product, water, air, employee hand swabs & environmental samples to accredited labs for analysis
- Follow strictly the compliance to food safety program, quality standards, and legality of products manufactured in the facility
- Initiate & complete the hold process for non-conforming product, raw materials, and other materials as required; follow up and complete disposition when determined
- Assist in investigating non-conformances & complaints through root cause analysis & feedback management
- Monitor corrective & preventive actions are effectively implemented to prevent occurrence & recurrence of deviations
- Perform sanitation efficacy monitoring & allergen testing in the facility, such as swabbing & visual inspections
- Perform pre-operational inspections (monitoring for food safety & quality)
- Responsible for the calibration of the metal detection system & ensure equipment is in top performance
- Establish quality assurance related SDS library
- Inspect pest control devices & report findings to the QA team
- Keep records of all facility analytical results; ensure the good documentation practices are followed; immediately report results discovered to be out of specification to the Quality Assurance Supervisor and/ or the Quality Assurance Manager; provide documented reports (including tracking & reporting data trends) of analytical results to the QA team
- Monitor the availability of the needed QA laboratory supplies
- Assist with regulatory & independent inspections & audits
Non-Essential Functions
- Prepare periodic status/management reports related to the Quality Assurance & other reports that maybe required by QA Manager
- Maybe assigned as project manager or team lead of new & existing programs/projects related to quality assurance
- Seek to build/enhance professional competence, knowledge & skills necessary for the satisfactory performance of all assigned responsibilities
- Perform other job/task or quality assurance expertise related assignments as assigned by immediate supervisor in order to develop one's self and/or share one's expertise resulting to support work efficiencies & productivity
- Perform administrative duties during Quality Program implementation & monitoring and other duties as necessary (i.e. making copies, printing, filing, etc.)
Education & Experience
- At least High School graduate, Associate degree or higher education, preferred in Chemistry, Chemical Engineering, Food Science, Food technology, Microbiology, Food Microbiology, or any related discipline or equivalent combination of education & experience in food sciences from which comparable knowledge, skills & abilities have been achieved
- Minimum of 1 year food industry manufacturing or quality assurance technician job experience, with solid knowledge, application & use of the Quality Assurance technical terms, equipment & laboratory tools, preferred
Bona Fide Occupational Qualifications (BFQs)
- Food Quality Assurance related training, licensing or certifications from organizations and/or the academe or any equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved, preferred
- Expressed interest & demonstrated skills in food quality assurance is a must
- Professional certifications preferred (at least any of these): Good Manufacturing Practices (GMP) certification; Hazard Analysis & Critical Control Points (HACCP) certification; Good Housekeeping Practices (5S) certification; Certified Food Protection Managers (CFPMs) or Serv Safe Allergens; Hazardous Materials (Hazmat) Training/ Certification; Six Sigma; Occupational Safety & Health Administration (OSHA); Safe Quality Food (SQF) Certification; Total Quality Management; ISO Certification; Certified Food Scientist (CFS)
Essential Skills & Traits
Technical Competencies
- Food Manufacturing
- Good Manufacturing Practices (GMP)
- Good Housekeeping Practices or 5S
- Hazard Analysis & Critical Control Points (HACCP)
- Food Protection Managers (CFPMs) or Serv Safe Allergens
- Quality Management
- Food Safety
- Workplace Safety
Management Competencies
- Shift Management
- Leadership Skills (Influential Leadership)
- People Management Skills (i.e. Interpersonal Skills, Coaching, Training, etc.)
- Cost Management, Work Management, Efficiencies & Productivity
- Kaizen/Continuous Improvement
Essential Traits
- Self-Motivated (Takes Initiative, Enthusiastic, Wants Challenge)
- Persistent
- Analytical & Analyzing Pitfalls
- Balance of Authoritative & Collaborative
- Balance of Certain & Open/Reflective
- Balance of Self-Acceptance & Self-Improvement
- Effective Enforcing
- Enlists Cooperation
- Handling Conflict
- Pressure Tolerance
- Flexible Order (Balance of Organize & Flexibility)
Other Qualifications
Computer Literacy
Proficient in MS Applications (MS Word, Excel, PowerPoint)
Physical Effort/Requirements
- Stand/walk for the majority 90% of the scheduled work shift
- Lift, reach, pull, push, grasp & use hands frequently
- Bend and/or squat down for the majority of shift
- Climb, stoop and/or kneel rarely
- Lift up to 50 pounds occasionally
- Need to see well enough to differentiate product quality parameters, read/compose email, reports & use the computer and be proactive to customers' feedback affecting quality
- Need to speak & hear well enough to give/receive instructions, feedback & communicate with employees, customers & partners/suppliers
- Be required to work irregular hours, varying work shifts schedules as necessary
Work Environment
- Kitchen/production areas with extreme temperatures
- Manufacturing plants, warehouse & logistics work areas
- Store & vendor/supplier plant visits, as necessary
- Production & Store kitchen equipment
- Hot & cold temperatures & a wet work area
- Wet & slippery floors
- Cleaning chemicals
- Possible cuts & burns
- Moderate noise level when working in production, store & suppliers' work environment
- Tensions & pressures may arise in meeting deadlines & goals
I need to be careful about the heading hierarchy. The instructions say use for section headings. For subsections like Technical Competencies, Management Competencies, Essential Traits, Computer Literacy, Physical Effort/Requirements, Work Environment - these are subsections under "Essential Skills & Traits" and "Other Qualifications". Should I use for those? The instructions only mention for section headings, but it's reasonable to use for sub
for prose - Don't repeat job title as heading - Don't put Job ID/requisition numbers as headings - Preserve ALL substantive information - Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions) - Include section ONLY when posting has real specific content - Never emit heading followed by filler/placeholder text - Never create Pay/Schedule/Benefits sections unless stated - Output ONLY HTML fragment, no html/body, no markdown code fences Let me structure this:
Job Summary
Assist the Quality Assurance team members in implementing, supporting & monitoring quality control plans and process control procedures, company standards, ensuring achievement of quality specifications for packaging, raw ingredients, and finished products & food safety of manufactured products.
Essential Functions
- Administer simple measurements using simple testing/measuring equipment: weighing scale, caliper, thermometer, pH meter, refractometer; and gather information on the effectiveness of processes or procedures
- Check Certificates Of Analysis (COAs) if it conforms to specifications
- Perform Microbiological & Physico-chemical analysis as assigned
- Apply basic sensory evaluation methods & identify the tools, procedures, and principles underlying sensory evaluation
- Interpret results of sensory evaluation using descriptive & inferential statistics
- Coordinate preparation of core products for consumer & expanded tests
- Perform regular calibration & maintenance of less sensitive laboratory equipment, & general good laboratory procedures
- Perform routine maintenance & regular calibration of less sensitive equipment
- Understand basic food processing & preservation technology associated with a particular food area
- Identify the standard equipment in food processing & preservation of a particular food area
- Conduct simple audit using prescribed tools, standards, and processes using basic knowledge of Good Manufacturing Program (GMP) standards
- Perform product comparative evaluation to align quality of commissary finished products
- Monitor and segregate returns / rejects based on form & actual and facilitates possible disposal
- Apply the concepts & philosophies of quality management and Good Manufacturing Program (GMP) standards on Quality Assurance accountabilities
- Assist in the collation of data needed for compliance reporting & ensure compliance to relevant government/quality systems standards
- Participate in ensuring applicable regulatory, customer & company requirements are met
- Perform daily Quality Assurance walk-throughs; verify & monitor current Good Manufacturing Practices (GMPs) and food safety protocols are always followed in the facility; set example by practicing correct GMP procedures
- Monitor & verify that Critical Control Points (CCPs) and preventive controls (allergen controls, supplier controls, process controls, and sanitation controls) are in place & effectively implemented
- Collect, analyze, and release raw ingredient, work-in-process, finished product, and retention samples as required, as well as document information derived from analysis
- Carry out chemical testing & physical specification compliance testing for applicable raw ingredient, work-in-process, finished product, and retention samples; testing includes pH, brix, salinity, sensory, visual, weight, dimension, temperature checks
- Review Certificates Of Analysis (COAs) and Certificate of Compliance or Certificate of Conformity (COC) and use these as reference for recording & submission of raw ingredient, work-in-process, finished product, water, air, employee hand swabs & environmental samples to accredited labs for analysis
- Follow strictly the compliance to food safety program, quality standards, and legality of products manufactured in the facility
- Initiate & complete the hold process for non-conforming product, raw materials, and other materials as required; follow up and complete disposition when determined
- Assist in investigating non-conformances & complaints through root cause analysis & feedback management
- Monitor corrective & preventive actions are effectively implemented to prevent occurrence & recurrence of deviations
- Perform sanitation efficacy monitoring & allergen testing in the facility, such as swabbing & visual inspections
- Perform pre-operational inspections (monitoring for food safety & quality)
- Responsible for the calibration of the metal detection system & ensure equipment is in top performance
- Establish quality assurance related SDS library
- Inspect pest control devices & report findings to the QA team
- Keep records of all facility analytical results; ensure the good documentation practices are followed; immediately report results discovered to be out of specification to the Quality Assurance Supervisor and/ or the Quality Assurance Manager; provide documented reports (including tracking & reporting data trends) of analytical results to the QA team
- Monitor the availability of the needed QA laboratory supplies
- Assist with regulatory & independent inspections & audits
Non-Essential Functions
- Prepare periodic status/management reports related to the Quality Assurance & other reports that maybe required by QA Manager
- Maybe assigned as project manager or team lead of new & existing programs/projects related to quality assurance
- Seek to build/enhance professional competence, knowledge & skills necessary for the satisfactory performance of all assigned responsibilities
- Perform other job/task or quality assurance expertise related assignments as assigned by immediate supervisor in order to develop one's self and/or share one's expertise resulting to support work efficiencies & productivity
- Perform administrative duties during Quality Program implementation & monitoring and other duties as necessary (i.e. making copies, printing, filing, etc.)
Education & Experience
- At least High School graduate, Associate degree or higher education, preferred in Chemistry, Chemical Engineering, Food Science, Food technology, Microbiology, Food Microbiology, or any related discipline or equivalent combination of education & experience in food sciences from which comparable knowledge, skills & abilities have been achieved
- Minimum of 1 year food industry manufacturing or quality assurance technician job experience, with solid knowledge, application & use of the Quality Assurance technical terms, equipment & laboratory tools, preferred
Bona Fide Occupational Qualifications (BFQs)
- Food Quality Assurance related training, licensing or certifications from organizations and/or the academe or any equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved, preferred
- Expressed interest & demonstrated skills in food quality assurance is a must
- Professional certifications preferred (at least any of these): Good Manufacturing Practices (GMP) certification; Hazard Analysis & Critical Control Points (HACCP) certification; Good Housekeeping Practices (5S) certification; Certified Food Protection Managers (CFPMs) or Serv Safe Allergens; Hazardous Materials (Hazmat) Training/ Certification; Six Sigma; Occupational Safety & Health Administration (OSHA); Safe Quality Food (SQF) Certification; Total Quality Management; ISO Certification; Certified Food Scientist (CFS)
Essential Skills & Traits
Technical Competencies
- Food Manufacturing
- Good Manufacturing Practices (GMP)
- Good Housekeeping Practices or 5S
- Hazard Analysis & Critical Control Points (HACCP)
- Food Protection Managers (CFPMs) or Serv Safe Allergens
- Quality Management
- Food Safety
- Workplace Safety
Management Competencies
- Shift Management
- Leadership Skills (Influential Leadership)
- People Management Skills (i.e. Interpersonal Skills, Coaching, Training, etc.)
- Cost Management, Work Management, Efficiencies & Productivity
- Kaizen/Continuous Improvement
Essential Traits
- Self-Motivated (Takes Initiative, Enthusiastic, Wants Challenge)
- Persistent
- Analytical & Analyzing Pitfalls
- Balance of Authoritative & Collaborative
- Balance of Certain & Open/Reflective
- Balance of Self-Acceptance & Self-Improvement
- Effective Enforcing
- Enlists Cooperation
- Handling Conflict
- Pressure Tolerance
- Flexible Order (Balance of Organize & Flexibility)
Other Qualifications
Computer Literacy
Proficient in MS Applications (MS Word, Excel, PowerPoint)
Physical Effort/Requirements
- Stand/walk for the majority 90% of the scheduled work shift
- Lift, reach, pull, push, grasp & use hands frequently
- Bend and/or squat down for the majority of shift
- Climb, stoop and/or kneel rarely
- Lift up to 50 pounds occasionally
- Need to see well enough to differentiate product quality parameters, read/compose email, reports & use the computer and be proactive to customers' feedback affecting quality
- Need to speak & hear well enough to give/receive instructions, feedback & communicate with employees, customers & partners/suppliers
- Be required to work irregular hours, varying work shifts schedules as necessary
Work Environment
- Kitchen/production areas with extreme temperatures
- Manufacturing plants, warehouse & logistics work areas
- Store & vendor/supplier plant visits, as necessary
- Production & Store kitchen equipment
- Hot & cold temperatures & a wet work area
- Wet & slippery floors
- Cleaning chemicals
- Possible cuts & burns
- Moderate noise level when working in production, store & suppliers' work environment
- Tensions & pressures may arise in meeting deadlines & goals