Quality Assurance Technician

About the role

As a team member, the Quality Assurance Technician monitors, samples, and records food-safe production practices throughout the facility. They prioritize personnel and food safety at all times.

FGF is a leading North American bakery company with facilities across the USA and Canada, specializing in naan, muffins, croissants, donuts, cakes, artisan breads, and flatbreads. As an innovative and growing company, there is always challenging yet rewarding work to be part of. We encourage creativity and out-of-the-box thinking to develop solutions and new ideas.

Responsibilities

• Notify management of observed needs on the production floor relating to quality or food safety.
• Support compliance with internal and external policies, procedures, guidelines, and governance under the FGF Quality Manual and food safety and quality programs.
• Investigate and analyze product or raw material quality problems and develop, recommend, and implement corrective measures as necessary.
• Fry off samples and evaluate results.
• Audit sample data taken for use in the implementation of the plant’s IPM (Integrated Process Management) System.
• Identify process problems through the use of statistical analysis.
• Suggest and implement corrective measures to improve manufacturing processes.
• Record and communicate results through reports, meetings, and voicemail as required.
• Monitor incoming raw materials to ensure materials meet specifications.
• Ensure compliance with GMP (Good Manufacturing Practices) standards as well as HACCP compliance and other food safety and workplace safety initiatives.
• Support activities of other departments such as Production, Dry Warehouse, and Sanitation through auditing.
• Communicate with other departments to ensure substandard product is identified.
• Ensure substandard product is not packed and/or shipped and that it is disposed of as waste, rework, or thrift inventory.
• Assist in the development of standards and procedures for new and existing products.
• Lead and contribute to the efforts of Continuous Improvement Teams.

Requirements

• High School diploma or GED equivalent.
• 2-year degree in laboratory/food science, or equivalent prior experience in food quality assurance.
• Demonstrated knowledge of statistics, SPC fundamentals, and laboratory skills.
• Working knowledge of GMPs, HACCP, and food safety compliance.
• Solid computer proficiency in Microsoft applications such as Excel, Word, and PowerPoint.
• Excellent verbal, written, and presentation communication skills.
• Ability to function and contribute in a team environment.
• AIB or other food industry training is a plus.
• Saturday work required (most weekends).
• Ability to speak, read, and write English.
• Ability to visually inspect product and facility.

Benefits

• Competitive compensation.
• Health & welfare benefits including vision & dental, with flexible options at competitive premiums.
• 401k matching program.
• Discount program for restaurants, gyms, shopping, etc.
• Tuition reimbursement.

Pay

Hourly rate: $25.50 per hour + $1/hour shift differential for hours worked between 6:00pm and 6:00am.

Schedule

3rd Shift: Monday-Friday 3:00pm-11:30pm; weekends as needed.