Quality Assurance Technician

1st Shift: 6:00AM - 2:30PM, Clarence, New York

About the role

The Quality Assurance Technician performs dimensional and/or functional inspection on purchased materials and manufactured parts; uses technical expertise and inspection instrumentation to verify conformance of material/parts to prints, process sheets, and specifications. Completes quality assurance paperwork per customer requirements. Has the ability to visually and dimensionally inspect welds to meet quality requirements per customer-supplied prints.

Responsibilities

• Performs first piece, in-process, and final inspections on vendor-supplied or Dimar-manufactured parts.
• Provides inspection support in the form of liaison work with production and engineering to facilitate solutions to questions or problems that may arise.
• Works with the QA Manager and Senior Quality Supervisor to implement and maintain quality systems and documentation to ensure compliance with Dimar’s quality management system.
• Serves as direct customer QA contact for quality concerns regarding products supplied or in the process of being produced.
• Processes RMAs, FAIs, and Certificates of Conformance to customer requirements.
• Works with the QA Manager and Quality Supervisor to develop and implement ECNs (engineering change notices) to ensure product and print updates within the system.
• Helps train new QA technicians on Dimar Manufacturing processes to ensure customer satisfaction.
• Documents NCRs, periodically updates the NCR database, and interacts with customers via email to secure the return of nonconforming products.
• Participates in the creation and revision of company documents, including Work Instructions and Procedures, with input and guidance from Dimar supervision and managers.
• Maintains up-to-date documentation by completing all necessary paperwork (e.g., in-process inspection records, signing off on job travelers, first-piece inspection tags, CoCs, MTRs).
• Performs training as required for team members, including inspection methods, work instructions, procedures, or production processes.
• Provides continuous feedback to the Quality Manager and supervisor regarding quality, engineering, and manufacturing-related issues.
• Completes work on quality system and/or process improvements.
• Performs part and process-related internal audits.
• Processes customer returns and ensures timely disposition of parts.

Requirements

• Strong ability in reading and interpreting complex drawings/blueprints to understand parameters of parts.
• Familiarity with basic geometric tolerancing and weld symbols is preferred.
• Knowledgeable in the use of all inspection equipment, including but not limited to micrometers, calipers, dial indicators, height gages, gage pins, and gage blocks. CMM and thread gage knowledge helpful.
• Knowledgeable about current quality system standards such as ISO 9001 and/or TS 16949 helpful.
• Maintains composure under pressure and ability to multi-task in response to numerous demands.
• Strong time management skills and detail-oriented.
• Computer proficiency in Excel and Word required.
• Ability to learn and adapt to new company computer software programs for the Dimar Business system.
• Familiarity with ERP systems helpful.

Qualifications

• High School Diploma required.
• Associate degree preferred.
• 3+ years of experience required.

Special Requirements

• Machine shop work environment; dust, grease, and metal shavings are common.
• Requires the use of the following personal protective equipment: Safety Glasses, Steel Toed Shoes/Boots.
• Must be able to work safely in a fast-paced environment.

Pay

$23–$25 hourly wage