Quality Assurance Technician

About the Role

The Quality Technician supports the Quality and Engineering teams by maintaining calibrated equipment, managing Material Safety Data Sheets, supporting specialized in-house automated systems, and performing internal audits. This role ensures compliance, process accuracy, and readiness of quality-related tools and documentation.

Responsibilities

• Maintain and update Material Safety Data Sheets (MSDS) for all controlled materials.
• Manage calibration of tools, gauges, and equipment used by Quality Assurance and Engineering.
• Maintain and support specialized in-house automated equipment that relies on custom software.
• Perform scheduled Internal System (IS) audits and support corrective actions.
• Track and report calibration status, audit findings, and equipment readiness.
• Work with Production, Engineering, and Quality to resolve equipment, documentation, or compliance issues.
• Support continuous improvement activities related to quality workflows and process control.
• Maintain records, logs, and documentation required for compliance and certification.
• Confer with engineers, technicians, production personnel, and others regarding testing procedures and results and to resolve problems.
• Overtime may be required to accommodate business workflow.
• Other duties as assigned.

Requirements

• Previous experience in manufacturing, quality, or production support.
• Experience with calibration programs or equipment maintenance preferred.
• Ability to use basic measurement tools and interpret calibration requirements.
• Comfortable interacting with software-driven or automated test equipment.
• Experience with audit processes or compliance documentation a plus.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and ERP systems.
• Bachelor’s degree a plus.
• Must meet U.S. export control compliance requirements as a "U.S. Person" (U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee).

Skills

• Proficiency in English with strong oral and written communication skills.
• Ability to present information and respond to questions from management, employees, and customers.
• Ability to read, analyze, and interpret technical procedures, professional journals, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Microsoft Office (Word, Excel, Outlook).
• Experience with Unipoint, Syspro, and CAD/SolidWorks a plus.
• Ability to apply mathematical operations to tasks such as frequency distribution, test reliability, and sampling theory.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions in mathematical or diagram form.

Physical Demands

The role requires standing, climbing, balancing, stooping, kneeling, crouching, or crawling occasionally. Regular activities include walking, sitting, talking, and using hands to handle objects. The employee may occasionally lift up to 25 pounds. Specific vision abilities required include close, distance, color, and peripheral vision, as well as depth perception and the ability to adjust focus.

Work Environment

The work environment is typically an office setting with moderate noise levels (e.g., computers, printers, light traffic).