Quality Assurance Technician

Aperia is unlocking a new era of efficiency and sustainability for commercial vehicle fleets by developing innovative hardware and data analytics solutions. Inventors of the award-winning and disruptive Halo™ Automatic Tire Inflator and the cloud-delivered Halo Connect tire analytics platform, Aperia saves fleets thousands of hours of downtime every week, reduces the carbon footprint, and minimizes the environmental impact of the freight industry. Join us as we expand our product offering and take the next steps toward bringing the "backbone of our economy" into the automation age.

About the role

The Quality Assurance Technician is responsible for conducting product testing and monitoring, analyzing test results, performing failure analysis, and documenting findings to propagate information within the company. You will play a crucial role in ensuring that our products meet the quality and reliability standards set by the company.

Responsibilities

• Operate the Ongoing Reliability Testing (ORT) program.
• Sample product from manufacturing and prepare it for testing on ORT equipment.
• Load/unload and operate ORT equipment.
• Monitor testing results using software systems.
• Perform Failure Analysis on products of interest, including mechanical, electrical, and software systems.
• Log product and testing information into spreadsheets and other tracking systems.
• Administer the Return Material Authorization (RMA) program:
  • Physically receive RMA products.
  • Verify quantities and condition of RMA products.
  • Record transactions in ERP software.
  • Disposition product based on return condition and transact accordingly.
  • Perform first-level Failure Analysis of defective returned product.
  • Summarize findings into reports and upload to designated databases.
  • Escalate as needed for secondary engineering analysis.
• Maintain a clean working environment by organizing the testing area, inventory of product, and the FA laboratory.
• Adhere to all company safety and security rules and regulations to ensure a safe working environment for yourself and fellow co-workers.

Requirements

• 3+ years in high-volume manufacturing, automotive preferred.
• Previous QC/QA/Reliability/RMA experience is preferred.
• Working knowledge of G-Suite and MS-Office products like spreadsheets, documents, and data entry systems.
• Experience with Jira, SalesForce, ERP systems (SAP, NetSuite, etc.) is a plus.
• Excellent communication skills, both written and verbal.
• High level of integrity and attention to detail.

Pay

Hourly range: $30 – $35. This is a non-exempt position that requires routine lifting of up to 35 lbs. Occasional overtime may be required.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Long-term disability insurance.
• Additional compensation may include equity, bonuses, and stipends.