quality assurance technician, 1st shift

About the role

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and its rich tradition, but that also brings a feeling of connection. The Starbucks experience starts in our Roasting Plants where we have a dedicated team of professional roasters and supporting process teams including planning, warehouse management, packaging, roasting, maintenance, engineering and logistics.

Responsibilities

• Evaluate and document quality of finished goods and raw materials.
• Report quality conditions as needed.
• Evaluate the condition of the manufacturing facility and warehouse space to ensure compliance to regulatory and HACCP requirements.
• Audit programs in support of quality objectives.
• Maintain a clean and organized working environment.
• Follow safety regulations.
• Participate in process improvement activities.
• Meet performance schedules.
• Maintain product quality through adherence to Good Manufacturing Practices (GMP), Food Safety Preventive Controls, product specifications and quality procedures.
• Participate in the maintenance and development of plant quality programs in support of HACCP.
• Provide training and education of quality-based programs to manufacturing partners.
• Demonstrate and understand safety as a core value and follow key essentials to safety; reinforce and coach others to do the same.
• Understand and follow established safety guidelines, consistently comply with all safety procedures (e.g. PPE, Lock Out Tag Out).
• Support food safety, legality and quality programs.
• Monitor and document quality measures using analytical tools.
• Perform other duties as needed in support of business objectives and Starbucks Mission & Values.
• Maintain regular and consistent attendance and punctuality.

Requirements

• High school diploma/GED, US military service or equivalent.
• Operation of manual and automated analytical equipment (1 year).
• Regulated food manufacturing environment with familiarity of Good Manufacturing Practices (GMP) standards (1 year).
• Scientific method and report writing (1 year).
• Gathering, recording and reporting on operational and quality metrics, through manual or automated systems (1 year).
• Analytical skills.
• Attention to detail.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to work independently and make decisions with minimal supervision.
• Mechanical/Technical Aptitude to troubleshoot minor equipment failures and make minor adjustments.
• Ability to perform basic math functions.
• Basic skills in Microsoft Windows and internet applications.
• Ability to work with a diverse team environment.
• Ability to work in accordance with safety, quality and sanitation standards, policies and procedures.
• Ability to work variable shifts to support business needs.

Preferred Qualifications

• 4 year degree.
• Familiarity with food safety regulatory requirements and global standards including Preventive Controls for Human Food (FDA Code of Federal Regulations) and the Global Food Safety Initiative (GFSI).
• Experience with the GFSI certification schemes (i.e. BRC and/or SQF).

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short-term and long-term disability, paid parental leave, family expansion reimbursement.
• Paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Backup care and DACA reimbursement.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.