Quality Assurance Team Member

About the role

The Quality Assurance Technician (QAT) plays a critical role in ensuring that all components, assemblies, and finished products meet engineering specifications, safety standards, and customer requirements throughout the entire manufacturing process. This position supports end-to-end quality assurance, from incoming materials and in-process inspections to final product validation.

Responsibilities

• Perform incoming, in-process, and final inspections of materials, components, and finished equipment to ensure compliance with specifications
• Conduct dock audits, quality audits, and process verifications to validate adherence to standards
• Utilize precision measuring tools such as calipers, micrometers, gauges, and testing equipment
• Evaluate product quality against engineering drawings, work instructions, and quality requirements
• Accurately record and maintain inspection results, test data, and quality documentation
• Analyze inspection and test data to identify trends, defects, and process inefficiencies
• Communicate findings to production teams, supervisors, and leadership to support decision-making
• Maintain both electronic and hardcopy quality records in compliance with company standards
• Identify, document, and report non-conforming materials, products, and processes
• Participate in root cause analysis (RCA) and corrective/preventive action (CAPA) initiatives
• Support or coordinate repair and rework activities to resolve quality defects
• Recommend and implement improvements to reduce scrap, rework, and production downtime
• Apply continuous improvement tools and lean methodologies to enhance quality performance
• Affirmative Action Plan: Support the implementation of affirmative action programs to ensure a diverse and inclusive workplace

Requirements

• High school diploma or equivalent
• Minimum 2–3 years of experience in quality assurance or manufacturing environment
• Experience with inspection tools, measurement techniques, and quality documentation
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law

Qualifications

• Associate’s degree in Quality, Manufacturing, or related field
• 4+ years of experience in quality assurance within heavy manufacturing or industrial environments
• Experience with ISO standards, quality management systems (QMS), or regulatory requirements
• Familiarity with hazardous materials handling and labelling requirements
• Experience with statistical process control (SPC) or data analysis tools

Skills

• Strong analytical skills with the ability to collect, interpret, and analyze data to drive decisions
• Understanding of quality methodologies, inspection processes, and manufacturing workflows
• Ability to identify issues and recommend practical, data-driven solutions
• Strong root cause analysis capability and critical thinking
• Proactive contributions to continuous improvement and defect reduction
• Strong verbal and written communication skills
• Effective communication quality expectations and findings to all levels of the organization
• Works collaboratively with cross-functional teams to drive results
• Strong sense of ownership, accountability, and integrity
• Reliable, self-directed, and results-oriented
• Operational Effectiveness: Commitment to safety, quality, and productivity goals
• Meets deadlines and maintains consistent output
• Supports overall organizational performance and continuous improvement

Benefits & Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401(k) retirement plan; paid time off and paid holidays.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time, non-exempt. Flexible schedule, including Friday - Sunday 6am - 6pm.

Physical Requirements

• Must be able to work flexible schedule, including Friday - Sunday 6am - 6pm
• Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs
• Must be able to perform continuous, repetitious physical activities
• Must be able to grasp/pinch small items, reach out and up, and turn wrist
• Must be capable of keeping pace with current production speed
• Must be able to work in multiple climates including hot/cold temperatures, and dusty environment

Equal Opportunity Employer

JCB is an equal opportunity employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.