Quality Assurance Supervisor- New York City

DUTIES & RESPONSIBILITIES

• Develop, implement, and maintain the QMS in accordance with FDA, cGMP, and ISO requirements.
• Oversee deviations, CAPAs, change controls, and root cause investigations.
• Ensure effective document control and approval of quality-related records.
• Establish and monitor quality metrics to assess compliance and performance.
• Lead and support FDA inspections, customer audits, and third-party audits.
• Prepare audit responses and ensure timely closure of observations.
• Maintain inspection readiness and support regulatory submissions as needed.
• Provide QA oversight of manufacturing, packaging, labeling, and warehouse operations.
• Partner with Operations and related functions to ensure GMP compliance and product quality.
• Support validation, supplier quality, and material qualification activities.
• Lead, mentor, and develop the QA team.
• Ensure GMP and quality training programs are implemented and maintained.
• Promote a culture of quality, accountability, and continuous improvement.
• Serve as a primary quality contact for customers.
• Manage customer complaints and drive effective investigations and corrective actions.

QUALIFICATIONS

• Bachelor’s degree in a scientific or related field required.
• 5+ years of QA experience in cosmetics, OTC, pharmaceutical, or regulated manufacturing.
• Prior QA leadership or supervisory experience required.
• Strong knowledge of FDA regulations, cGMPs, and cosmetic/OTC compliance.
• Excellent communication, problem-solving, and organizational skills.

PHYSICAL REQUIREMENTS

• Ability to work in office and manufacturing environments.
• Ability to stand, walk, and sit for extended periods.
• Ability to lift up to 25 lbs and wear required PPE.

PAY

Salary Range: $70K to $85K.