Quality Assurance Supervisor

Creativity, innovative thinking and the manufacturing of top-quality products have put Lyons Magnus in the forefront of the food industry. Lyons is involved in each phase of the food manufacturing process from the growing of the raw materials to the marketing of the finished products – and everything in between. Lyons produces more than 2,000 different items for the industrial ingredient and foodservice segments, designing products for some of the top restaurant chains in the country, as well as international accounts. This huge undertaking could not be done without a diverse and talented staff. At Lyons, our people are the heart of our organization. Lyons is proud to cultivate a thriving work environment with employees who are not just satisfied and productive but engaged in creating the future – the company’s and their own.

About the role

The Quality Assurance Supervisor plays a leadership role within the Quality Assurance department at Lyons Magnus, an international food and beverage manufacturer headquartered in California. The position requires an understanding of team leadership, problem-solving, quality principles, and manufacturing technology. Responsibilities include quality and safety assurance of all products, plant and equipment capabilities, accuracy of formulations, GMPs, HACCP guidelines, and technical leadership.

Responsibilities

• Supports the mission, vision, and values of the company.
• Works with employees of Lyons Magnus in a positive and constructive manner to maintain a professional relationship.
• Demonstrates courtesy, discretion, friendliness, and diplomacy.
• Works within a team environment to share information and develop team members.
• Supervises assigned Quality Assurance Technicians to ensure batches are tested as prescribed in the formulas, proper techniques-SOPs, and best practices are applied to achieve compliance with product specifications.
• Supports all QA functions on shifts, such as batch adjustments for all processing lines, processing line checks, and verifications including brix, viscosity, pH, T.A, and any other analytical analysis as required by a customer or formula.
• Verifies all performance metrics and SOPs are met or exceeded, with a focus on customer expectations.
• Ensures process control checklists are filled out completely by all operators.
• Demonstrates manufacturing presence and understanding.
• Reviews and investigates Quality deviations to identify root cause and preventative actions.
• Reviews all Quality and food safety checks for accuracy and completeness within 72 hours of checks being completed or documented, following up accordingly with personnel or escalation.
• Supports the creation of training materials: SOPs, VWIs, and OPLs for successful implementation and adherence to company, customer, SQF, and regulatory food safety and quality requirements.
• Supports the management and development of employee skills matrix and their respective development plans.
• Ensures all laboratory equipment and supporting operations measuring devices are calibrated, verified as scheduled, and functioning as designed. Troubleshoots and escalates to vendors for effective repair or replacement.
• Ensures customer product sampling is collected and prepared for shipment to customers as requested.
• Continuously improves processes regarding defect reduction and supports the management of customer complaint investigations and record review.
• Primary owner of root cause analysis and problem-solving for all QA/FS-related incidents on off shifts.
• Performs managerial duties as prescribed by the Director or Quality Assurance Manager.

Requirements

• A BS degree from an accredited university. Experience will be considered in lieu of a degree.
• A minimum of 3 years of successful experience in the food manufacturing industry.
• A comprehensive understanding of the core competencies of manufacturing capabilities and proprietary product development.

Skills

• Advanced knowledge in Microsoft Word, Excel, and PowerPoint.
• A proven track record of organization, planning, and time management skills in addition to exceptional verbal and written communication.
• Demonstrated people development and conflict management.
• Exceptional and proven problem-solving and critical thinking skills.

Preferred Qualifications

• Experience in food manufacturing environments.

Pay

$70,304 - $85,000 + Bonus

Schedule

1:30 PM - 10:30 PM, Monday-Friday; flexibility required for rotating days as needed.

Location: Fresno, CA. Work environment: On-site. Travel requirements: None.