Quality Assurance Specialist I
LifeScience Logistics · Windsor, CT · 2 wk ago
Quality AssuranceFull-time
Responsibilities
- Provide support during regulatory FDA, DEA, State inspections and customer audits.
- Plan and present Quality System information to internal and external groups.
- Initiate, review, and approve Change Controls, Recalls, Deviation for nonconformances, & Reactive Maintenance.
- Work to maintain Quality Systems policies and procedures to ensure regulatory compliance.
- Be a part of the internal audit team and assist in external audits.
- Release “quarantined” product upon receipt of documentation from Client and use Hold and Release process, take part in Recall.
- Review/approve product-specific paperwork particular to Client guidelines, Deviations and CAPAs.
- Assist in Operations and Facilities team in determining root cause of discrepancies and help develop corrective actions and verification activities.
- Revise SOPs and WIs for process enhancement.
- Perform Gemba walk applies six sigma concepts such as 5S’s.
- Participate in cross-functional initiatives for a 3PL environment.
- Show strong leadership skills and logistics (3PL) knowledge.
- Able to professionally communicate with customers/clients.
- Aid in returns and damages process.
- Perform record reviews to ensure compliance with all applicable procedures and regulations.
- Take part on ISM (Inventory System Management) after hours rotation program.
- Aid in validation projects.
- Being able to be on call for WebCTRL temperature monitoring on a rotation program.
- Aid in generating and reviewing temperature monthly reports in a timely manner.
- Other duties as assigned.
- Bachelor of Science (BS) degree in Engineering, Science, Logistics, or related field preferred.
- Minimum of 1-3 years’ experience in a quality, preferably a logistics role.
- Strong understanding of a 3PL business, audits and complaints procedures is preferred.
- Validation and DEA experience strongly preferred.
- Medical Device, Pharma, and Plasma experience preferred.
- Experience in temperature monitoring of controlled environments.
- Demonstrate Effective time management skills.
- Impeccable verbal and written communication skills.
- Ability to conduct appropriate research as needed.
- Strong presentation skills.
- Attention to detail and organization.
- Critical thinking.
- Take ownership.
- High standard Training – public speaking.
- Able to take Constructive Criticism.
- Interest in working in a fast-paced environment.
- Technical Expertise Deftly navigate through Quality and Warehouse Management Systems with training – COMPLIANCE QUEST, Tecsys Elite, WebCTRL.
- Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint.
- Certified auditor training per ASQ or ISO (preferred).
- Demonstrated skills and practice of Six Sigma/statistics and process capability/FMEA is preferred.
- Conversant with cGMPs, Quality Systems and CAPAs per 21 CFR 210/211 and 820.
- Verifiable aptitude of FDA, OSHA, and DEA regulations.
- Intermediate public speaking and presentation skills.
- Excellent verbal and written communication skills.
- Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen).
- Must be able to travel up to 10%.
- Must have a valid driver’s license.
- Work is light to medium in nature with frequent walking to perform assigned tasks.
- Must be able to safely conduct occasional lifting of 25 - 50 lbs.
- Able to handle multiple priorities and solve inquiries and issues expeditiously and efficiently.
- Must be able to read at a distance, close to the eyes, and at arm’s length with or without correction.
- Hybrid (1 Day can be worked from home, this is based off business demands).
- Activities occur within a typical office environment.
- 25% of time is spent in a warehouse setting.
- Laptop computer,
- cell phone,
- copier,
- and desk phone.
- Outlook,
- Excel,
- Word,
- Presentation,
- WebCTRL (Temperature Monitoring Software),
- TECSYS (WMS – Warehouse Management System),
- and COMPLIANCE QUEST (Quality Management Software).