Quality Assurance Specialist - Hybrid Remote

About the role

The Quality Assurance Specialist ensures quality services are provided to children and families served by Cornerstones of Care. Key responsibilities include assessing compliance with contracts, accreditation, and licensure standards, compiling and analyzing performance data, conducting case reviews, reviewing policies and procedures, and supporting the organization's Performance and Quality Improvement (PQI) system.

Responsibilities

• Develops and maintains reports to identify performance trends and implement improvement strategies.
• Analyzes and shares monthly and quarterly reports to align expectations with best practices and facilitate internal programmatic benchmarking.
• Conducts case reviews to ensure adherence to compliance and risk mitigation standards.
• Reviews policies and procedures with programs and administrative departments to ensure alignment with contract and accreditation standards.
• Ensures adherence to the Performance and Quality Improvement plan through implementation, coordination, participation, and training of the organization's PQI system.
• Supports the optimization of Electronic Health Record (EHR) workflows and reporting related to compliance, accreditation, and risk mitigation.

Requirements

• Bachelor’s degree, required.
• Experience with Excel, required.
• At least 21 years of age and must pass background check, physical, and drug screening.
• Valid driver’s license in the state of residence, proof of current vehicle insurance, and reliable transportation.

Qualifications

• 2-3 years of relevant experience.

Skills

• Strong analytical and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Benefits

• 9 Paid Holidays
• Unlimited Paid Time Off
• Paid Sick Leave
• Health insurance benefits (medical, prescription, dental, vision)
• Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
• Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
• Long-term disability insurance and basic term life/AD&D insurance
• Retirement savings plan (401K) with employer match
• Tuition reimbursement program
• Employee Assistance Program (EAP)
• Pet Insurance

Pay

Hourly Range: $18.00 - $20.66

Schedule

Hybrid remote role

Contact

To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care. For questions, contact: Cornerstones of Care, People Experience Team, 8150 Wornall Rd., Kansas City, MO 64114, Phone: (816) 508-3500, Fax: (816) 508-1757. Like us on Facebook at: https://www.facebook.com/cornerstonescareers.

Equal Opportunity Employer

We are committed to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We embrace diversity and inclusivity in all aspects of our organization.