Quality Assurance Specialist

About the role

Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales.

As a Quality Auditor, you will be required to audit and inspect outbound orders ensuring accuracy and compliance with defined standards. This position will be responsible for identifying, logging, and resolving all errors found. When an error is found you will be expected to identify the root cause and coach the team member responsible to proactively prevent similar errors in the future. WOW Logistics is a drug Free Workplace, and the Quality Auditor position is considered a safety-sensitive position.

Schedule

Monday – Friday 1:30pm to 10:00pm (Overtime may be required)

Pay

Base rate of $22.00/hour, plus a $2.00/hour shift premium. On top of that, our performance incentive programs let you take control of your earning potential!

Responsibilities

• Use RF scanners to verify accuracy of outbound orders
• Complete weekly process audits on all warehouse processes
• Assist department lead in coaching of various warehouse processes
• Ensure pallet paperwork including special labels for specific customers are accurate
• Create and maintain Customer Matrix to include special instructions/requirements
• Manage QA log and coach team members when errors occur
• Ensure compliance with all Food Safety Requirements (GMP Audits and FSMA adherence)
• Train others on the basic QA process to include maintaining QA error log and uploading to SharePoint

Requirements

• Accuracy: Ability to accept responsibility and account for his/her actions
• Coaching and Development: Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas
• Dependability: Be a reliable team player with a focus on safety and efficiency
• Detail Oriented: Ability to pay attention to the minute details of a project or task
• Positive Attitude & Work Ethic: Arrive to every shift ready to work hard and contribute to the team
• Physical Capability: Ability to lift 50-60 pounds safely and work in a fast-paced warehouse environment
• Safety Awareness: Ability to identify and correct conditions that affect employee safety

Benefits

At WOW Logistics, fostering a supportive work environment is an integral part of our shared pursuit of excellence. We demonstrate our commitment through an array of benefits, including incentive pay based on role, tuition reimbursement, employee recognition programs, health insurance, paid holidays, paid vacation, and more.